NM
Neo M
1 reviews | Active since Feb 2021
20 Feb 2021, 20:03
PMD IS THE WORST Insurance Company
I had an accident on the 13th of February 2021. A drunk driver hit my car on my way to work at 11:30 am. I reported my accident and I was told my claim will only be recorded on Monday during office hours....I called them on Monday gave all the details they needed and they still haven’t processed my claim 7 days later, the service is bad and I don’t advice anyone to use them, I really regret joining PMD ....I really hope they fix my car .....once they done fixing my car I’m going to cancel this nonsense PMD is the worst insurance company I urge who ever wants their service not to use them.
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Replies (2)
Prime South Africa's replyOfficial
22 Feb 2021, 10:21 Dear Neo M ,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply22 Feb 2021, 10:21
Official
Dear Neo M ,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's replyOfficial
23 Feb 2021, 17:01Dear Neo M,
Thank you for taking the time to raise your disquiet. We value your input as exceptional client service is important to us.
We are surprised to hear of your continued dissatisfaction as we note that you have been contacted on a regular basis by our Client Services Team to provide you with updates on your claim. We are further pleased to confirm that your claim was approved and same communicated to you.
You will probably be pleased to recall that unlike many other insurers, PMD guarantees never to increase premiums on claim free policies.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Prime South Africa's reply23 Feb 2021, 17:01
Official
Dear Neo M,
Thank you for taking the time to raise your disquiet. We value your input as exceptional client service is important to us.
We are surprised to hear of your continued dissatisfaction as we note that you have been contacted on a regular basis by our Client Services Team to provide you with updates on your claim. We are further pleased to confirm that your claim was approved and same communicated to you.
You will probably be pleased to recall that unlike many other insurers, PMD guarantees never to increase premiums on claim free policies.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team