1 reviews | Active since Jul 2022
PMD is the worse insurance i have ever had
I lodged a claim in early May 2022. They only contacted me during the time they were requesting information around the incident, afterwards I have been the one calling and thrown from pillar to post without any assistance from the insurance and the panel beater. Its almost 3 months without my car and according to the Panel beaters, they are awaiting approval from the insurance for additionals. On 13 July 2022 i contacted PMD again requested to lodge a complaint about my situation, they informed me that their legal department will conduct an investigation of their own and provide feedback. Given my experience since I lodged the claim, I do not see them contacting me at all. To top it all, the damage to the vehicle is only the driver's door. I would definitely not recommend PMD insurance. Their communication is very poor, and their processes in approving for repairs when claiming are so frustrating to the client.
The PMD Team
The PMD Team
Client service is extremely important to us, we therefore appreciate the time you have taken to share your experience with us.
Rest assured that we always do all in our power to avoid delays during the repair process. At times external delays beyond our control may result in a certain process taking longer than anticipated.
We do, however, assure you that our Outcomes Processing Team is diligently working to ensure that the repair process runs as smoothly as possible.
It should be comforting to know that our nationwide panel of SAMBRA-approved repairers ensure that vehicles receive high-quality repairs and service.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Client service is extremely important to us, we therefore appreciate the time you have taken to share your experience with us.
Rest assured that we always do all in our power to avoid delays during the repair process. At times external delays beyond our control may result in a certain process taking longer than anticipated.
We do, however, assure you that our Outcomes Processing Team is diligently working to ensure that the repair process runs as smoothly as possible.
It should be comforting to know that our nationwide panel of SAMBRA-approved repairers ensure that vehicles receive high-quality repairs and service.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team