SMRM
Sadam Mfanafuthi Reginald Mabaso

1 reviews | Active since Nov 2019

10 Sept 2020, 17:56

PMD is the most useless insurance campany

This is the most useless insurance company I ever met.

When I took their policy nit was explained to me that I will be covered full on their comprehensive cover I took.

I was paying every month for nothing.

When they tried to hijack my car on June last year my car sustained few demages while I was trying to run away.

I then registered a claim with them. They requested many things not once they let to go and look something when you come back and ask another thing I was frustrated but I had no choice because I wanted my car fixed.

After submitting everything to them, they took 4 months to give me feedback after chasing them with calls and emails.

They then explained to me that they cant cover the damages since it was not a motor vehicle accident and they dont cover minor damages.

I told them that I have voice calls PMD explaining to me what I am covered for they told me that their decision is final I tried to appeal but it was declined again.

I was frustrated and very angry because I had tried to to check what I was covered for based on the policy terms.

The staff we very rude and not willing to assist.

I had to go and do a loan for my vehicle to be repaired.

before the incident everyone my friends, family and colleagues were warning me to find alternative insurance but I was fooled by this guys.

I would like to warn everyone who are with PMD that PMD is a ****m they wont assist you in any how they will be nice on you when you have to take the policy once you take the policy you, they wont give you any chance

This is the most useless insurance company that is only chewing peoples money with no intention of assisting.

Even today I am still paying the loan I made to fix my vehicle because of this guys PMD is just making people to leave with false hope and damage their future.

If you are with PMD just know you dont have insurance at all.

0
Replies (4)
Prime South Africa
Prime South Africa's reply11 Sept 2020, 07:01
Official
Dear Sadam Mfanafuthi Reginald Mabaso,

Thank you for taking the time to raise this matter with us.  

We have located your policy and commit to providing preliminary feedback within 48 hours. 
 
 Assuring you of our continued best endeavours. 
 
 Kind regards,
 The PMD Team 
SMRM
Sadam Mfanafuthi Reginald Mabaso's update11 Sept 2020, 15:47
Reviewer Update
I know that story of attending to nothing, mine is to just warn innocent people to run away from you for their own good.

Even myself I was warned by many people but I didn't listen until I was in trouble then I realized that this people were in fact assisting me.

I regret why I joined PMD from the very first place.

It costed me my happy life
Prime South Africa
Prime South Africa's reply14 Sept 2020, 15:13
Official
Dear Sadam Mfanafuthi Reginald Mabaso, 
  
Thank you for taking the time to bring your matter to our attention. We pride ourselves in the speedy validation of all claims submitted to us as we appreciate that the longer it takes, the more it costs each of us.
  
A thorough review of the purchase conversation conducted with you confirmed that our New Business Professional did an exceptional job in explaining the cover benefits limitations to your policy. We do everything in our power to ensure that clients are well informed before a sale is concluded as all claims are evaluated based on information provided. 
  
Our Market Conduct Department will be in contact to provide you with a further detailed explanation. 

We are of course, pleased to re-confirm that unlike with many other insurers, with PMD the excess payable when you claim under comprehensive cover reduces to absolute zero - and in a remarkably short period of time. 
  
Kind regards, 
The PMD Team 
SMRM
Sadam Mfanafuthi Reginald Mabaso's update22 Sept 2020, 22:19
Reviewer Update
Your insurance access is zero because you won't even assist in any case.

I have inquired through calls with you and every thing was explained clearly I still got calls recording of your consultant explaining to me all the benefits.

How do you expect attempted hijack to be an motor vehicle accident?

You are just playing people around.

Playing with their money and their future.

PMD is **** good people.

I was warned I didn't listen, I am warning everyone and if you don't listen you will learn the hard way like me.

This guys they are taking your money only nothing is insured here.