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ALAIN K

1 reviews | Active since Feb 2020

09 Sept 2020, 08:05

PMD is Absolutely amazing !!!

I have had an absolutely amazing experience with PMD car insurance !!!! From the day I approached PMD to get cover they made it surprisingly easy for me to sign up. Whenever you phone PMD you can be certain that a very friendly, helpful and professional staff will be on the other side of the line.They are all willing to go the extra mile to help !!!! I want to give a shout out to Mpho ( who was so diligent, friendly and professional in organising a car hire for me! he put me back on the road within a few days of my car being ******. He accompanied me in the car hire process until he made sure I collected the vehicle and was happy with it. I want to give a shout out to Ntombi, my claim administrator who has been absolutely stunning all through the process !!! She was on the ball from day one after I informed PMD of the theft of my car and has been surprisingly diligent, helpful,friendly and transparent throughout my claim process . She kept in touch with me and informed me at every single stage. PMD settled my claim sooo quick that I could not believe it !!!with no fuss and no hussle whatsoever. I can recommend PMD to anybody and I am going to insure my next car with PMD with complete peace of mind !!!!

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Replies (1)
Prime South Africa
Prime South Africa's reply09 Sept 2020, 08:55
Official
Dear Alain K,

Thank you for taking the time to compliment the service you received from both Mpho as well as Ntombi. 
 
At Prime Meridian Direct we continuously strive to provide excellent service to all of our clients. We are very pleased to hear that our efforts have exceeded your expectations!
 
Assuring you of our continued best endeavours on your behalf. 
 
Kind regards, 
The PMD Team