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ZOLILE D

1 reviews | Active since Jun 2018

25 Jul 2023, 12:30

PMD is a **** you pay not to be covered.

To everyone using PMD insurance: please ask professional to review your insurance for you and you will be surprised what you will find out. I am currently paying them for nothing and I found out the hard way. My car burnt down around May 8 and I regret the day I joined PMD.

The car was cover for fire 🔥 but only from lightning (on the booklet it states no cover from Mechanical or electrical that statement alone means you not covered for fire )

I asked for car hire and they said I don't have that option, then asked for recordings. On tapes I did ask for car hire and they claim the person assisting me with the claim did not add it.

PMD is a **** trust me. I did a check just to find out if it was my bad luck but I found out they will only pay for small useless things faster than real problems.

My second car was bumped at the parking I suspect at work and I thought it happened a day before I saw it only to find out it's been bumped around may "so they say!" Mind you I was not driving that car too much I was driving the burnt one.

Claim two second car not approved

Glass cracked approved very fast .

Save your cash and get a good insurance.

0
Replies (3)
Prime South Africa
Prime South Africa's reply25 Jul 2023, 14:11
Official
Dear Zolile D,

Thank you for taking the time to raise this matter with us.

We have located your policy and commit to providing preliminary feedback within 2 business days.

Assuring you of our continued best endeavours.

Kind regards, 
The PMD Team 
ZD
ZOLILE D's update29 Jul 2023, 18:49
Reviewer Update
To prove that they know they did me wrong, they said they are going to get back to me. They just wrote to act as if they put their customers first.

I feel sorry for those using this insurance.
Prime South Africa
Prime South Africa's reply31 Jul 2023, 13:12
Official
 
Dear ZOLILE D 

We appreciate the opportunity to address your inquiry as we are committed to providing an ever-improving standard of client service at every interaction. 

At PMD, we take immense pride in paying all valid claims and in ensuring that all are claims are validated in line with transparency and fairness. 

Our Market Conduct Team will be in contact to provide comprehensive feedback. 

As you are no doubt aware, our comprehensive cover offers an incredible feature that reduces the excess payable to zero within a remarkably short time. 

Assuring you of our continued best endeavours. 

Kind regards, 

The PMD Team