LM
Lindiwe M

1 reviews | Active since Feb 2017

13 Feb 2017, 12:52

PMD insurance wasnt not helphful

<p>i took insurance for PMD insurance on the third month had an accident my car was write off ,they couldint help they told me that my policy still immatured. now i am stucked and paying a smashed car until 2019</p>

0
Replies (1)
Prime South Africa
Prime South Africa's reply17 Feb 2017, 15:55
Official

Hello BukhoM,

Client service is extremely important to us and we sincerely appreciate the time you have taken to bring your concern to our attention.

A detailed review of the purchase conversation conducted with you confirmed that our tele-assistant did an exceptional job of explaining all of the policy benefits and limitations to you.

Consequently, whilst we are deeply sympathetic to your challenging circumstances, claims are assessed in accordance with the benefits selected.

Your concern is important to us and our client representation department will contact you to carefully re-explain the benefits of your policy to you.

Assuring you of our continued best endeavours.

Kind Regards,

The PMD Team