NB
Nobuhle B
1 reviews | Active since Dec 2021
03 Feb 2022, 15:49
PMD Insurance is a ****!!! Don’t evn think of using it, if u are Cancel it immediately they won’t help you!!!
Most pathetic Insurance Ever, our car broke down in the middle of know where 2months back, we called them for assistance nd wer on the road for more then 4hours. We kept calling them nd every consultant wud say something different. We had to find our own way back home . Our Vehicle is still here nd isn’t working, we’ve made endless calls, spoke to Samantha and Buhle instead every consultant will tell us a different story. It’s been 2months with no vehicle yet we’ve been paying premiums monthly. This provider is pathetic and doesn’t deliver. I will never recommend it to any1 instead I will urge every1 to cancel it. It’s a total ****!!!!
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Replies (2)0
Replies (2)
Prime South Africa's replyOfficial
03 Feb 2022, 16:28Dear Nobuhle B,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply03 Feb 2022, 16:28
Official
Dear Nobuhle B,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's replyOfficial
09 Feb 2022, 21:58 Dear Nobuhle B,
Thank you for your post. We value all feedback as we continuously strive to improve our services.
At PMD we pride ourselves in promptly paying all valid claims. Our validations are performed not for the sake of creating unnecessary delays but for the protection of all of our clients. As we are sure you will appreciate, the more time it takes us to investigate your claim, the more it costs us both. Your assigned claims technician is working diligently to ensure that your claim is finalised without further delay and has further undertaken to continue to keep you updated regarding the progress of your claim.
Our Market Conduct Team has confirmed that they have already been in contact with you and will provide further clarity.
It will no doubt delight you to be reminded that PMD now offers comprehensive cover with an open-driver policy that affords your vehicle greater protection when you are not driving it!
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Thank you for your post. We value all feedback as we continuously strive to improve our services.
At PMD we pride ourselves in promptly paying all valid claims. Our validations are performed not for the sake of creating unnecessary delays but for the protection of all of our clients. As we are sure you will appreciate, the more time it takes us to investigate your claim, the more it costs us both. Your assigned claims technician is working diligently to ensure that your claim is finalised without further delay and has further undertaken to continue to keep you updated regarding the progress of your claim.
Our Market Conduct Team has confirmed that they have already been in contact with you and will provide further clarity.
It will no doubt delight you to be reminded that PMD now offers comprehensive cover with an open-driver policy that affords your vehicle greater protection when you are not driving it!
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Prime South Africa's reply09 Feb 2022, 21:58
Official
Dear Nobuhle B,
Thank you for your post. We value all feedback as we continuously strive to improve our services.
At PMD we pride ourselves in promptly paying all valid claims. Our validations are performed not for the sake of creating unnecessary delays but for the protection of all of our clients. As we are sure you will appreciate, the more time it takes us to investigate your claim, the more it costs us both. Your assigned claims technician is working diligently to ensure that your claim is finalised without further delay and has further undertaken to continue to keep you updated regarding the progress of your claim.
Our Market Conduct Team has confirmed that they have already been in contact with you and will provide further clarity.
It will no doubt delight you to be reminded that PMD now offers comprehensive cover with an open-driver policy that affords your vehicle greater protection when you are not driving it!
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Thank you for your post. We value all feedback as we continuously strive to improve our services.
At PMD we pride ourselves in promptly paying all valid claims. Our validations are performed not for the sake of creating unnecessary delays but for the protection of all of our clients. As we are sure you will appreciate, the more time it takes us to investigate your claim, the more it costs us both. Your assigned claims technician is working diligently to ensure that your claim is finalised without further delay and has further undertaken to continue to keep you updated regarding the progress of your claim.
Our Market Conduct Team has confirmed that they have already been in contact with you and will provide further clarity.
It will no doubt delight you to be reminded that PMD now offers comprehensive cover with an open-driver policy that affords your vehicle greater protection when you are not driving it!
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team