ZL
Zweli L
1 reviews | Active since Feb 2022
17 Feb 2022, 15:21
PMD insurance
I was involved on the car accident on the 16 of January 2022 and my car was written off and taken to centurion storage after I was discharged from hospital I went to the police station to report the incident and I was given the incident report to my surprise I was called by the insurance and told that my claim has been rejected and i must go and pay R2777 and collect my car at storage and the lady was rude to me I dispute d the rejection cause they told me that their detector state that I didn't stop at stop sign to my surprise the accident didn't occur at stop sign the road was sleepery and it was raining so I regret the day joining PMD Insurance
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Replies (6)0
Replies (6)
Prime South Africa's replyOfficial
17 Feb 2022, 16:29Dear Zweli L,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply17 Feb 2022, 16:29
Official
Dear Zweli L,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
ZL
Zweli L's updateReviewer Update
17 Feb 2022, 20:24Tanx I will be waiting but the pain and trauma u cause to me guys I will never forget struuu
ZL
Zweli L's update17 Feb 2022, 20:24
Reviewer Update
Tanx I will be waiting but the pain and trauma u cause to me guys I will never forget struuu
Prime South Africa's replyOfficial
21 Feb 2022, 14:04Dear Zweli L,
Thank you for taking the time to raise your discontent regarding the outcome of your claim and the towing fees you need to pay to have your car released to you.
We note that the decision on your claim was because the accident arose due to the rules of the road not being followed. All policyholders are obliged to maintain a strict application of our policy terms and conditions as well as the rules of the road to ensure claims are approved.
Our Market Conduct Department assures us that they have already been in contact with you and will provide you with a detailed explanation regarding your matter.
Unlike with many other insurers, with PMD the excess payable when you claim under comprehensive cover reduces monthly - and in a remarkably short period of time.
Assuring you of our continued best endeavours.
We note that the decision on your claim was because the accident arose due to the rules of the road not being followed. All policyholders are obliged to maintain a strict application of our policy terms and conditions as well as the rules of the road to ensure claims are approved.
Our Market Conduct Department assures us that they have already been in contact with you and will provide you with a detailed explanation regarding your matter.
Unlike with many other insurers, with PMD the excess payable when you claim under comprehensive cover reduces monthly - and in a remarkably short period of time.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
The PMD Team
Prime South Africa's reply21 Feb 2022, 14:04
Official
Dear Zweli L,
Thank you for taking the time to raise your discontent regarding the outcome of your claim and the towing fees you need to pay to have your car released to you.
We note that the decision on your claim was because the accident arose due to the rules of the road not being followed. All policyholders are obliged to maintain a strict application of our policy terms and conditions as well as the rules of the road to ensure claims are approved.
Our Market Conduct Department assures us that they have already been in contact with you and will provide you with a detailed explanation regarding your matter.
Unlike with many other insurers, with PMD the excess payable when you claim under comprehensive cover reduces monthly - and in a remarkably short period of time.
Assuring you of our continued best endeavours.
We note that the decision on your claim was because the accident arose due to the rules of the road not being followed. All policyholders are obliged to maintain a strict application of our policy terms and conditions as well as the rules of the road to ensure claims are approved.
Our Market Conduct Department assures us that they have already been in contact with you and will provide you with a detailed explanation regarding your matter.
Unlike with many other insurers, with PMD the excess payable when you claim under comprehensive cover reduces monthly - and in a remarkably short period of time.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
The PMD Team
ZL
Zweli L's updateReviewer Update
21 Feb 2022, 14:09I still dispute this the accident didn't occur on the stop sign it was after
ZL
Zweli L's update21 Feb 2022, 14:09
Reviewer Update
I still dispute this the accident didn't occur on the stop sign it was after
ZL
Zweli L's updateReviewer Update
21 Feb 2022, 14:17I still dispute this the accident happened after stop sign and the road was went and sleepery to my surprise why am I paying insurance I still need the report of the detactor that was used because I was told that your detactor state that I fail to stop at stop sign which I disagree secondly I was in hospital you guys u ask me to go and take pictures on the place where the accident occured I've been trusting you guys but little did I know that I was being robed all along I'm not gonna pay the storage fees u guys can keep the car to yourself and I'm now escalating this to Twitter and insurance lawyers also speak out I want them to know how cruel you guys are and pls kindly provide the detail report of your detactor that was used what I know there are even eye witnesses I will be glad if you guys refund all my premiums because I was not covered all along and if it comes to push I will write to the CEO of prime meridian direct make sure that you guys you prepared a detailed report tanx.
ZL
Zweli L's update21 Feb 2022, 14:17
Reviewer Update
I still dispute this the accident happened after stop sign and the road was went and sleepery to my surprise why am I paying insurance I still need the report of the detactor that was used because I was told that your detactor state that I fail to stop at stop sign which I disagree secondly I was in hospital you guys u ask me to go and take pictures on the place where the accident occured I've been trusting you guys but little did I know that I was being robed all along I'm not gonna pay the storage fees u guys can keep the car to yourself and I'm now escalating this to Twitter and insurance lawyers also speak out I want them to know how cruel you guys are and pls kindly provide the detail report of your detactor that was used what I know there are even eye witnesses I will be glad if you guys refund all my premiums because I was not covered all along and if it comes to push I will write to the CEO of prime meridian direct make sure that you guys you prepared a detailed report tanx.
ZL
Zweli L's updateReviewer Update
28 Mar 2022, 10:52Tanx to Hello peter my claim was finally payed.
ZL
Zweli L's update28 Mar 2022, 10:52
Reviewer Update
Tanx to Hello peter my claim was finally payed.