LL
Larry L
1 reviews | Active since Aug 2020
30 Dec 2021, 08:12
PMD idiot's constants.
*** I'm a new member ,first payment was disthingly asked to be deducted on the 20th of December as we get paid early in December,and from January they must debit on the 26th of each month . The lady has promised me that this is in order and she has assured me it would be done just to find out I was first debited on the 20th for R78.00 and again on the 26the for R397.00. I just think this lady is very stupid and PMD should hire more intelligent people that can work.i was charged with a return debit order free of R70.00 because of idiots like that.
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Replies (2)
Prime South Africa's replyOfficial
30 Dec 2021, 14:24Dear Larry L,
Thank you for your post.
We have traced your policy and will ensure your concern is raised with the Market Conduct Team who will review your matter and provide you with preliminary feedback within 48 hours.
Kind regards,
The PMD Team
Thank you for your post.
We have traced your policy and will ensure your concern is raised with the Market Conduct Team who will review your matter and provide you with preliminary feedback within 48 hours.
Kind regards,
The PMD Team
Prime South Africa's reply30 Dec 2021, 14:24
Official
Dear Larry L,
Thank you for your post.
We have traced your policy and will ensure your concern is raised with the Market Conduct Team who will review your matter and provide you with preliminary feedback within 48 hours.
Kind regards,
The PMD Team
Thank you for your post.
We have traced your policy and will ensure your concern is raised with the Market Conduct Team who will review your matter and provide you with preliminary feedback within 48 hours.
Kind regards,
The PMD Team
Prime South Africa's replyOfficial
03 Jan 2022, 11:11 Dear Larry L, Thank you for taking the time to alert us of your experience. At PMD we perform quality checks to ensure that our clients are empowered to make an informed decision about the products that they purchase. We regret this rare occurrence where some information could have been more clear surrounding your first debit date. Our system confirms that the necessary clarity has been provided and we await your feedback on how you would like to proceed. We’re excited to reconfirm that our premiums remain fixed for 24 months on all claim free policies! Assuring you of our continued best endeavours. Kind regards, The PMD Team
Prime South Africa's reply03 Jan 2022, 11:11
Official
Dear Larry L, Thank you for taking the time to alert us of your experience. At PMD we perform quality checks to ensure that our clients are empowered to make an informed decision about the products that they purchase. We regret this rare occurrence where some information could have been more clear surrounding your first debit date. Our system confirms that the necessary clarity has been provided and we await your feedback on how you would like to proceed. We’re excited to reconfirm that our premiums remain fixed for 24 months on all claim free policies! Assuring you of our continued best endeavours. Kind regards, The PMD Team