1 reviews | Active since Jun 2022
Pmd dishonesty when it comes to claims
I have a comprehensive cover and tire cover with PMD. I opened the comprehensive cover in Dec 2022.and the tire cover in February 2023. Last week I laid a claim for the tire insurance and they reject it on the basis that the tires were already damaged. They are using pictures I sent in 2022 which were for the comprehensive cover.
I still have the pictures and you can’t even zoom in to see the tires that well. I specifically asked the consultant when taking up the tire cover, if we need to get our tires inspected and they said no.
Please don’t waste your time with this insurance, very deceptive, they are lazy to do their job but are quick to take money. And don’t use their care insurance, if I can’t claim for tires imagine what they will do to a vehicle complaint
Dear Hlakaniphile .
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Dear Hlakaniphile .
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for your post.
It is troubling to hear of your experience as client service is important to us and we pride ourselves in achieving fair outcomes for clients.
PMD offers a wide range of products to suit every pocket. However, as an industry norm, the purpose of insurance is to cover all accident-related damage and to put you in the same position you were in prior to your loss. This naturally excludes pre-existing damage.
Rest assured that our Market Conduct Team will be in touch with you to provide you comprehensive feedback on the matter.
We’re excited to reconfirm that our premiums remain fixed for 24 months on all claim free policies!
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team.
Thank you for your post.
It is troubling to hear of your experience as client service is important to us and we pride ourselves in achieving fair outcomes for clients.
PMD offers a wide range of products to suit every pocket. However, as an industry norm, the purpose of insurance is to cover all accident-related damage and to put you in the same position you were in prior to your loss. This naturally excludes pre-existing damage.
Rest assured that our Market Conduct Team will be in touch with you to provide you comprehensive feedback on the matter.
We’re excited to reconfirm that our premiums remain fixed for 24 months on all claim free policies!
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team.