AM
Andile M
1 reviews | Active since May 2019
26 Jun 2019, 11:26
PMD declined my claim
Prime meridian direct declined my car accident claim probably because I failed to stop at a stop sign which is something I did not do intentionally.Now I am fixing my car a roadside mechanic because I cannot afford to to take straight to its manufacturer even the third party has been giving me pressure to fix his car this has lead me to a financial strain and debt. I believe that as a human being you are bound to be involved in a car accident as long you on the road whether you are right or wrong.
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Replies (2)
Prime South Africa's replyOfficial
26 Jun 2019, 11:46 Dear Andile M,
We thank you for taking the time to bring your concern to our attention and regret any inconvenience caused.
Your inquiry is important to us and has been referred to our Market Conduct Department for immediate attention. Please expect to receive preliminary feedback within the next two working days.
Assuring you of our continued best endeavours on your behalf.
Kind regards,The PMD Team
We thank you for taking the time to bring your concern to our attention and regret any inconvenience caused.
Your inquiry is important to us and has been referred to our Market Conduct Department for immediate attention. Please expect to receive preliminary feedback within the next two working days.
Assuring you of our continued best endeavours on your behalf.
Kind regards,The PMD Team
Prime South Africa's reply26 Jun 2019, 11:46
Official
Dear Andile M,
We thank you for taking the time to bring your concern to our attention and regret any inconvenience caused.
Your inquiry is important to us and has been referred to our Market Conduct Department for immediate attention. Please expect to receive preliminary feedback within the next two working days.
Assuring you of our continued best endeavours on your behalf.
Kind regards,The PMD Team
We thank you for taking the time to bring your concern to our attention and regret any inconvenience caused.
Your inquiry is important to us and has been referred to our Market Conduct Department for immediate attention. Please expect to receive preliminary feedback within the next two working days.
Assuring you of our continued best endeavours on your behalf.
Kind regards,The PMD Team
Prime South Africa's replyOfficial
27 Jun 2019, 09:20Dear Andile M,
We regret your discontent regarding the rejection of your claim and wish to reassure you that client service is extremely important to us.
We sympathise with your current situation as a result of your incident. A thorough review of the outcome of your claim does confirm that the decision made is in line with both the National Road Traffic Act as well as the policy terms and conditions.
Our Market Conduct Department assures us that they have already sent you a detailed explanation regarding the outcome of your claim and to clarify any uncer*****ies you may have.
We are of course, delighted to confirm once more, that unlike with many other insurers, and despite economic conditions like interest rate hikes, inflation or a falling Rand, PMD guarantees never to increase premiums.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
We regret your discontent regarding the rejection of your claim and wish to reassure you that client service is extremely important to us.
We sympathise with your current situation as a result of your incident. A thorough review of the outcome of your claim does confirm that the decision made is in line with both the National Road Traffic Act as well as the policy terms and conditions.
Our Market Conduct Department assures us that they have already sent you a detailed explanation regarding the outcome of your claim and to clarify any uncer*****ies you may have.
We are of course, delighted to confirm once more, that unlike with many other insurers, and despite economic conditions like interest rate hikes, inflation or a falling Rand, PMD guarantees never to increase premiums.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Prime South Africa's reply27 Jun 2019, 09:20
Official
Dear Andile M,
We regret your discontent regarding the rejection of your claim and wish to reassure you that client service is extremely important to us.
We sympathise with your current situation as a result of your incident. A thorough review of the outcome of your claim does confirm that the decision made is in line with both the National Road Traffic Act as well as the policy terms and conditions.
Our Market Conduct Department assures us that they have already sent you a detailed explanation regarding the outcome of your claim and to clarify any uncer*****ies you may have.
We are of course, delighted to confirm once more, that unlike with many other insurers, and despite economic conditions like interest rate hikes, inflation or a falling Rand, PMD guarantees never to increase premiums.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
We regret your discontent regarding the rejection of your claim and wish to reassure you that client service is extremely important to us.
We sympathise with your current situation as a result of your incident. A thorough review of the outcome of your claim does confirm that the decision made is in line with both the National Road Traffic Act as well as the policy terms and conditions.
Our Market Conduct Department assures us that they have already sent you a detailed explanation regarding the outcome of your claim and to clarify any uncer*****ies you may have.
We are of course, delighted to confirm once more, that unlike with many other insurers, and despite economic conditions like interest rate hikes, inflation or a falling Rand, PMD guarantees never to increase premiums.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team