1 reviews | Active since Jul 2021
PMD Claim update CL***
My car got in an accident and they came and towed my car to centurion from Accident where it happened which is hind unisa on the circle of R21,,,,, OK cool this people decline my claim OK no problem now I need to collect my car so I can fixed it myself they are telling me to pay R3473 for them to release my car,,,,, like why,, they refused to fix it and I still need to pay them to give me my car? I have 5 cars registered with them and I have been with them more than 5 years and I never claimed??
PMD Claim update CL***: Dear Mr Makhwiting, Please collect your vehicle as soon as possible from SMD Pretoria at 131/317 Hornsnek Rd, Pretoria, 0019, South Africa, Pretoria, Tshwane. Please pay R3,473.00 into the following account: Bank: FNB Account number: ***, Branch Code: 252142, *** and email proof of payment to *** prior to collecting your vehicle. Please note that cash transactions will not be a
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for your post.
At PMD, we pride ourselves on the unprecedented lengths to which we go to ensure that our policyholders are fully informed at every interaction.
We are surprised to learn of your dissatisfaction as our system confirms you were reminded when arranging assistance after the accident that the towing costs would be for your own account in the event of a rejected claim.
Nonetheless, our Market Conduct Team will be in contact with you to provide you with further clarity.
It will no doubt delight you to recall that PMD provides a wide range of roadside assistance benefits which cater to all your needs. From delivering fuel to towing your vehicle to safety when you are in need, we are here to assist you.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Thank you for your post.
At PMD, we pride ourselves on the unprecedented lengths to which we go to ensure that our policyholders are fully informed at every interaction.
We are surprised to learn of your dissatisfaction as our system confirms you were reminded when arranging assistance after the accident that the towing costs would be for your own account in the event of a rejected claim.
Nonetheless, our Market Conduct Team will be in contact with you to provide you with further clarity.
It will no doubt delight you to recall that PMD provides a wide range of roadside assistance benefits which cater to all your needs. From delivering fuel to towing your vehicle to safety when you are in need, we are here to assist you.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team