SM
Shareef M
1 reviews | Active since Sept 2019
09 Sept 2019, 16:40
Pmd claim dispute
Very bad service i was covered with king price for r73000 then pmd contacted me and offered me a better retail value for my vehicle r82000 so i left king price and joined pmd now I was in a hut an run the guy that smashed into me was from jhb I had to pay r5000 access and r30000 towing fees then pmd told me they can't fix my car after two months of waiting they said they can only pay me r40000 and i have my car fixed my self or I take cash value of r63999 so i told the lady name verona i wil take the cash as the damage of the vehicle is more than r40000 now they tell me I Wil only get r59000 I am being ****** please assist if possible thanks regards shareef.
Helpful (0)
Replies (5)0
Replies (5)
Prime South Africa's replyOfficial
10 Sept 2019, 08:31Dear Shareef M,
Thank you for your post.
We are truly sorry to learn of your dissatisfaction. We will be conducting a thorough investigation into your concern to better understand what took place and find a possible solution.
We promise to give you preliminary feedback no later than two working days from today.
Assuring you of our continued best endeavours on your behalf.
The PMD Team.
Thank you for your post.
We are truly sorry to learn of your dissatisfaction. We will be conducting a thorough investigation into your concern to better understand what took place and find a possible solution.
We promise to give you preliminary feedback no later than two working days from today.
Assuring you of our continued best endeavours on your behalf.
The PMD Team.
Prime South Africa's reply10 Sept 2019, 08:31
Official
Dear Shareef M,
Thank you for your post.
We are truly sorry to learn of your dissatisfaction. We will be conducting a thorough investigation into your concern to better understand what took place and find a possible solution.
We promise to give you preliminary feedback no later than two working days from today.
Assuring you of our continued best endeavours on your behalf.
The PMD Team.
Thank you for your post.
We are truly sorry to learn of your dissatisfaction. We will be conducting a thorough investigation into your concern to better understand what took place and find a possible solution.
We promise to give you preliminary feedback no later than two working days from today.
Assuring you of our continued best endeavours on your behalf.
The PMD Team.
SM
Shareef M's updateReviewer Update
12 Sept 2019, 12:15It is now two working days plus two months and i stil dont have my car or the value of it so i dont want to hear anymore lies i had to get all the info on my case my self taking public transport i was ****** for my new contract phone witch i am still paying for the next two years so pmd did nothing but give me bad service they're deducting my acces twice witch Wil mean i am paying r10000 access pmd is bad
SM
Shareef M's update12 Sept 2019, 12:15
Reviewer Update
It is now two working days plus two months and i stil dont have my car or the value of it so i dont want to hear anymore lies i had to get all the info on my case my self taking public transport i was ****** for my new contract phone witch i am still paying for the next two years so pmd did nothing but give me bad service they're deducting my acces twice witch Wil mean i am paying r10000 access pmd is bad
Prime South Africa's replyOfficial
12 Sept 2019, 17:35Dear Shareef M,
Thank you for taking the time to raise your concern with us.
We understand your distress regarding the approved benefit amount of your claim and regret to learn of your disappointment. It is, however, true that the value of your vehicle decreases over time. The retail value due upon the approval of a claim will likewise become less as each month passes.
At PMD we provide a range of innovative products. The policy you chose as purchase stage provided you with the choice of an excess amount which further reduces to zero in a few short months.
Our Market Conduct Team will be in contact with you to provide you with a more detailed explanation.
You will probably be delighted to recall that unlike many other insurers, PMD guarantees never to increase premiums on claim free policies.
Kind regards,
The PMD Team
Thank you for taking the time to raise your concern with us.
We understand your distress regarding the approved benefit amount of your claim and regret to learn of your disappointment. It is, however, true that the value of your vehicle decreases over time. The retail value due upon the approval of a claim will likewise become less as each month passes.
At PMD we provide a range of innovative products. The policy you chose as purchase stage provided you with the choice of an excess amount which further reduces to zero in a few short months.
Our Market Conduct Team will be in contact with you to provide you with a more detailed explanation.
You will probably be delighted to recall that unlike many other insurers, PMD guarantees never to increase premiums on claim free policies.
Kind regards,
The PMD Team
Prime South Africa's reply12 Sept 2019, 17:35
Official
Dear Shareef M,
Thank you for taking the time to raise your concern with us.
We understand your distress regarding the approved benefit amount of your claim and regret to learn of your disappointment. It is, however, true that the value of your vehicle decreases over time. The retail value due upon the approval of a claim will likewise become less as each month passes.
At PMD we provide a range of innovative products. The policy you chose as purchase stage provided you with the choice of an excess amount which further reduces to zero in a few short months.
Our Market Conduct Team will be in contact with you to provide you with a more detailed explanation.
You will probably be delighted to recall that unlike many other insurers, PMD guarantees never to increase premiums on claim free policies.
Kind regards,
The PMD Team
Thank you for taking the time to raise your concern with us.
We understand your distress regarding the approved benefit amount of your claim and regret to learn of your disappointment. It is, however, true that the value of your vehicle decreases over time. The retail value due upon the approval of a claim will likewise become less as each month passes.
At PMD we provide a range of innovative products. The policy you chose as purchase stage provided you with the choice of an excess amount which further reduces to zero in a few short months.
Our Market Conduct Team will be in contact with you to provide you with a more detailed explanation.
You will probably be delighted to recall that unlike many other insurers, PMD guarantees never to increase premiums on claim free policies.
Kind regards,
The PMD Team
SM
Shareef M's updateReviewer Update
12 Sept 2019, 17:46With pmd you dont get what u were paying for cause The contract that i have taken was not true and The amount that i agreed on in my contract is not what i was promised this is *****.
SM
Shareef M's update12 Sept 2019, 17:46
Reviewer Update
With pmd you dont get what u were paying for cause The contract that i have taken was not true and The amount that i agreed on in my contract is not what i was promised this is *****.
SM
Shareef M's updateReviewer Update
14 Sept 2019, 10:45I asked pmd to give me a copy of my contract and i still didnt recive it pmd wil be in touch with my lawer soon its going on far to long no joy from pmd nothing but lies and excuses why take my access twice this is bull over two months now
SM
Shareef M's update14 Sept 2019, 10:45
Reviewer Update
I asked pmd to give me a copy of my contract and i still didnt recive it pmd wil be in touch with my lawer soon its going on far to long no joy from pmd nothing but lies and excuses why take my access twice this is bull over two months now