1 reviews | Active since Aug 2018
PMD claim CL***
Hello I'm Stella Baloyi have over a year policy with PMD, Have lodged the claim on the 23 of July 2018 till today nothing has been done no response claim number CL ********** 23 they deduct every month my premium and I never delay, but now nothing is done just over 4 weeks no assesors not even honouring of claim.
Dear ***,
We thank you for taking the time to bring your concern to our attention and we regret any inconvenience caused.
Your enquiry is important to us and has been referred to our Market Conduct Department for immediate attention. Please expect to receive preliminary feedback by no later than 3 September 2018.
Assuring you of our continued best endeavours on your behalf.
The PMD Team.
Dear ***,
We thank you for taking the time to bring your concern to our attention and we regret any inconvenience caused.
Your enquiry is important to us and has been referred to our Market Conduct Department for immediate attention. Please expect to receive preliminary feedback by no later than 3 September 2018.
Assuring you of our continued best endeavours on your behalf.
The PMD Team.
Dear Israel Baloi,
We apologise for the perceived delays in processing your claim. It is particularly troubling to hear of your experience as client service is important to us.
At PMD we pride ourselves in promptly paying all valid claims and wish to reassure you that we perform our validations not for the sake of creating unnecessary delays but for the protection of all of our clients.
A review of your claim revealed that your cell phone record data was found to be necessary in order to successfully validate the circumstances surrounding your accident. Our Claims Department has confirmed that they have sent you correspondence regarding the final outstanding task on you claim, where after it can be submitted for a final decision. With your continued cooperation the matter will be concluded swiftly.
Notwithstanding the above, your concern has been brought to the attention of our Market Conduct Department who will work closely with you until the matter is resolved.
You will be pleased to recall that your premiums are fixed for life and no increases will be app**** following your claim.
Kind regards,
PMD Team
Dear Israel Baloi,
We apologise for the perceived delays in processing your claim. It is particularly troubling to hear of your experience as client service is important to us.
At PMD we pride ourselves in promptly paying all valid claims and wish to reassure you that we perform our validations not for the sake of creating unnecessary delays but for the protection of all of our clients.
A review of your claim revealed that your cell phone record data was found to be necessary in order to successfully validate the circumstances surrounding your accident. Our Claims Department has confirmed that they have sent you correspondence regarding the final outstanding task on you claim, where after it can be submitted for a final decision. With your continued cooperation the matter will be concluded swiftly.
Notwithstanding the above, your concern has been brought to the attention of our Market Conduct Department who will work closely with you until the matter is resolved.
You will be pleased to recall that your premiums are fixed for life and no increases will be app**** following your claim.
Kind regards,
PMD Team