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Beldon blye Nagiah kreesannagiah
1 reviews | Active since May 2022
27 Mar 2025, 16:21
PMD car insurance
I've been a client with miway for almost 7 years and I've never had any issues what they say is true the grass isn't greener on the other side I switched to save money but honestly it's the worst when it comes to claims ice submitted a claim about more than a month ago and claim is still not finalized, I've never had an issue with my old insurance this is the worst insurance ever doesn't even call you to notify you about a claim nothing, remember only when you have a claim then you know if you have the right insurance or not this a the worst when it comes to claims eventhough they are cheap please don't switch you rather pay a little more but be satisfied...my claim is still not sorted out until this day, very bad service
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Replies (3)0
Replies (3)
Prime South Africa's replyOfficial
27 Mar 2025, 17:25Dear Beldon, we regret to hear about your dissatisfaction and appreciate you letting us know. We will acknowledge your complaint in writing within 48 hours. Thank you for your patience. Kind regards, the Prime SA team.
Prime South Africa's reply27 Mar 2025, 17:25
Official
Dear Beldon, we regret to hear about your dissatisfaction and appreciate you letting us know. We will acknowledge your complaint in writing within 48 hours. Thank you for your patience. Kind regards, the Prime SA team.
Prime South Africa's replyOfficial
02 Apr 2025, 10:58 Hello Beldon N,
Thank you for your post. We value feedback from our clients as it helps us improve our service.
We understand how frustrating it can be to experience delays in the claims process. At Prime, we are committed to providing fair outcomes and excellent service to all our clients and we are delighted to see that assistance and feedback was provided on your excess enquiry on your approved claim.
Our internal complaints team will provide you with more detailed feedback on the matter.
It will no doubt reassure you to know that Prime is one of few insurers that offer a Reducing excess with each month you remain claim-free.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The Prime SA Team
Thank you for your post. We value feedback from our clients as it helps us improve our service.
We understand how frustrating it can be to experience delays in the claims process. At Prime, we are committed to providing fair outcomes and excellent service to all our clients and we are delighted to see that assistance and feedback was provided on your excess enquiry on your approved claim.
Our internal complaints team will provide you with more detailed feedback on the matter.
It will no doubt reassure you to know that Prime is one of few insurers that offer a Reducing excess with each month you remain claim-free.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The Prime SA Team
Prime South Africa's reply02 Apr 2025, 10:58
Official
Hello Beldon N,
Thank you for your post. We value feedback from our clients as it helps us improve our service.
We understand how frustrating it can be to experience delays in the claims process. At Prime, we are committed to providing fair outcomes and excellent service to all our clients and we are delighted to see that assistance and feedback was provided on your excess enquiry on your approved claim.
Our internal complaints team will provide you with more detailed feedback on the matter.
It will no doubt reassure you to know that Prime is one of few insurers that offer a Reducing excess with each month you remain claim-free.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The Prime SA Team
Thank you for your post. We value feedback from our clients as it helps us improve our service.
We understand how frustrating it can be to experience delays in the claims process. At Prime, we are committed to providing fair outcomes and excellent service to all our clients and we are delighted to see that assistance and feedback was provided on your excess enquiry on your approved claim.
Our internal complaints team will provide you with more detailed feedback on the matter.
It will no doubt reassure you to know that Prime is one of few insurers that offer a Reducing excess with each month you remain claim-free.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The Prime SA Team
BbNk
Beldon blye Nagiah kreesannagiah's updateReviewer Update
22 Apr 2025, 10:10Ive submitted this claim in January,its gone 3 months its still not resolved this is the worst insurance ever im so disappointed even after posting it here its still not resolved but my insuance is still paid every month, worst experience ever from an insurance company car is still not sorted out still no joy its like they dont even care, please cancell my insurance, waste of money, no service
BbNk
Beldon blye Nagiah kreesannagiah's update22 Apr 2025, 10:10
Reviewer Update
Ive submitted this claim in January,its gone 3 months its still not resolved this is the worst insurance ever im so disappointed even after posting it here its still not resolved but my insuance is still paid every month, worst experience ever from an insurance company car is still not sorted out still no joy its like they dont even care, please cancell my insurance, waste of money, no service