MK
Morne K
1 reviews | Active since Jan 2021
18 Jun 2021, 11:04
PMD bad service
They are a bad company to do business with they take your money every month but when you claim they have lots of stories
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Replies (2)
Prime South Africa's replyOfficial
18 Jun 2021, 11:57Dear Morne K,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply18 Jun 2021, 11:57
Official
Dear Morne K,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's replyOfficial
22 Jun 2021, 11:46Dear Morne K,
Client service is extremely important to us, we therefore appreciate the time you have taken to raise your query.
At PMD we perform quality checks to ensure that our clients are empowered to make an informed decision about the products that they purchase. We regret this rare occurrence where some information could have been more clear surrounding your excess structure.
As you are aware, an excess is the first amount that is payable by you in the event of a valid claim. We ensure that all our clients are made aware of the provisions of their policy through our customer-friendly purchase conversations and policy documents.
A review of your claim revealed that it was approved in line with your policy terms and conditions. You are more than welcome to obtain quotations for the repair of the vehicle for our Assessing team to consider.
We are of course pleased to re-confirm, that our Early claims excess falls away after just six months.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply22 Jun 2021, 11:46
Official
Dear Morne K,
Client service is extremely important to us, we therefore appreciate the time you have taken to raise your query.
At PMD we perform quality checks to ensure that our clients are empowered to make an informed decision about the products that they purchase. We regret this rare occurrence where some information could have been more clear surrounding your excess structure.
As you are aware, an excess is the first amount that is payable by you in the event of a valid claim. We ensure that all our clients are made aware of the provisions of their policy through our customer-friendly purchase conversations and policy documents.
A review of your claim revealed that it was approved in line with your policy terms and conditions. You are more than welcome to obtain quotations for the repair of the vehicle for our Assessing team to consider.
We are of course pleased to re-confirm, that our Early claims excess falls away after just six months.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team