PMD AND NU WAGON WORSE SERVICE EVER!!!!!!

I AM VERY DISSAPPOINTED WITH PMD AND NU WAGON !!!! On the 21st July 2023 i was involved in an accident then my car was taken to NU WAGON for repairs. I was then harassed by Sharon to come fetch the car the same day without notice or i will be charged storage per day. I then made some arrangements to go fetch the car the same week. To be honest the car was looking good and i was excited to take it. I then drove back the car home only to notice when i was about to reach my destination that the car was pulling more to one side as if the road was slippery. I thought that it was still trauma from the accident and tried to ignore what i was experiencing. The next day after i fetched the car i tried to drive to work but could not even reach my destination and what i was sensing was not in my mind the car was really pulling to one side. I then phoned PMD and NU Wagon and reported the fault. The guys from Nu Wagon came and fetched the car only to return it the very same day saying that the problem was with the alignment, and they had done the alignment they then pointed out that the problem was with my tyres!!!!!!! Just Imagine!!!! I was driving the car before the accident with the same tyres and it never pulled to one side. I then bought new tyres the following day but the pulling of the car persisted, i reported back to PMD and NU Wagon and they told me to bring the car back. I took the car back on the 5th October 2023 and they drove it around and told me that the problem is with the shocks....i was then forced to take leave as i would have no means of transportation to go to work hoping the car would be fixed in the meantime. I realized that two weeks had passed, and no one had contacted me between the insurance and the repairer i then phoned them to find out the progress on my car and i was told that they were still waiting for the insurance to authorize the shocks as additionals. Yesterday i made other means to contact the insurance and to physically go to Nu Wagon only to be told that they had submitted the quote last week and are still waiting for the insurance to authorize. What ****es me off is that how can Nu Wagon release a car without properly assessing if it is in a good driving condition? WHY IS THE CAR NOT FULLY ASSESSED BEFORE IT CAN BE RELEASED TO A CLIENT BECAUSE ON THE DAY OF COLLECTING THE CAR I COULD HAVE BEEN INVOLVED IN ANOTHER ACCIDENT BECAUSE OF THEIR CARELESSNESS. Another thing is that when i drove that car i could hear wind coming in but not sure from which side. The car to be honest was not in a drivable condition. What i was expecting was the car to come back in the same condition it was before the accident but now it is one problem after another the car did not even have a sticker i was told it will be ordered and when i asked yesterday about it i was informed the sticker can take about 6 or 12 months, the boot of the car was also not lockable. The body was perfect but who cares about the body when the mechanical part of the car is not up to standard. I HONESTLY AM NOT HAPPY WITH PMD!!!!!!I am without a car for MORE THAN 3 MONTHS NOW and only to be sent an sms that my PREMIUM is going to increase because i have claimed but they are not making their customers happy. I am not a mechanic so i decided that i would google and find out why the car could be pulling to one side and google told me that the PROBLEM COULD BE THE "CHASSIS" I hope i am wrong because not i have to investigate on my own what the possible fault could be. I HOPE I AM WRONG BECAUSE THIS COULD BE ANOTHER CAN OF WORMS!!!!!