MM
Mashinga M
1 reviews | Active since Jan 2019
05 Jan 2019, 16:19
PMD, a no no
Prime Meridian Direct is not good at all as car insurance but a ****. My car was damaged and they promised me R3000 whereas the repairs were far above that. I had had to stop paying them as my car is stuffed up with panel beater.
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Replies (2)
Prime South Africa's replyOfficial
07 Jan 2019, 07:28 Dear Mashinga M, Your post is acknowledged. We regret to learn of your objection and confirm that we shall be conducting a thorough investigation into the matter. You can expect to receive preliminary feedback within 2 working days. Assuring you of our continued best endeavours on your behalf. Kind Regards, The PMD Team.
Prime South Africa's reply07 Jan 2019, 07:28
Official
Dear Mashinga M, Your post is acknowledged. We regret to learn of your objection and confirm that we shall be conducting a thorough investigation into the matter. You can expect to receive preliminary feedback within 2 working days. Assuring you of our continued best endeavours on your behalf. Kind Regards, The PMD Team.
Prime South Africa's replyOfficial
09 Jan 2019, 14:45 Dear Mashinga M, Thank you for taking the time to raise your disquiet. We wish to reassure you that your feedback is important to us. Unlike most insurance providers, PMD accepts 50% of the risk associated with travelling on gravel roads and we pride ourselves on our detailed explanation of the benefits provided by our policies. Your PMD policy document is also really easy to read and understand, so you will quickly remember that the accumulative nature of your cover was further explained in your policy documents. Our Market Conduct Department will be in contact with you to assist with further clarity on your policy. It will no doubt please you to be reminded that PMD will never increase your premiums, regardless of any claims lodged in terms of a policy. Assuring you of our continued best endeavours on your behalf. Kind regards, The PMD Team
Prime South Africa's reply09 Jan 2019, 14:45
Official
Dear Mashinga M, Thank you for taking the time to raise your disquiet. We wish to reassure you that your feedback is important to us. Unlike most insurance providers, PMD accepts 50% of the risk associated with travelling on gravel roads and we pride ourselves on our detailed explanation of the benefits provided by our policies. Your PMD policy document is also really easy to read and understand, so you will quickly remember that the accumulative nature of your cover was further explained in your policy documents. Our Market Conduct Department will be in contact with you to assist with further clarity on your policy. It will no doubt please you to be reminded that PMD will never increase your premiums, regardless of any claims lodged in terms of a policy. Assuring you of our continued best endeavours on your behalf. Kind regards, The PMD Team