1 reviews | Active since Sept 2020
PMD
Hie everybody... Have had a troubled past 2 weeks. Recently i acquired a third party plus car insurance from Prime meridian. Had just paid my first premiun and was happy that at last I'm covered on the road, as they always say once you make your first premium you become covered. A little bit fast foward unfortunate event unfolded, had an accident and imagine they say once you make a first premium you are covered.. This really was like a pacifier. Called them that night for roadside assistance to get my car towed to the panel beaters yard for assessment and other stuff.Had a worst nightmare with these people from Prime Meridian to get things going. To cut the story short, they could not help me with anything except telling me that my car is write off meaning to say i was only going to get R500 an accumulation from the first premium i paid. This is according to the insurance package i took. So i decided to withdraw the claim immediately when they called me. The lady who was handling my issue had also promised me telephonically that i wasn't going to pay anything to get my car released from the yard where it was since I withdrew the claim. Within an hour somebody there at PMD called and told me i owe R2300 to get my car released and this was just for a day.. Had to run around to get this much otherwise the following day you will be asked probably R5000. Managed to get my car released on this very day and got it fixed myself only for 2days..Had to replace a fender, bumper and a light. They were very, real evasive in my case i suppose as they didn't wanna get my car fixed with them because was ready for the excess. I saw the quote for the job and it was up to them to help but they used nasty tricks to avoid liable for my car repairs.. They probably always consult their legal team to see if they can decline certain claims. I will never recommend them to anyone.
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We have located your policy and commit to providing preliminary feedback within 48 hours.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 48 hours.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
