AF
Aya F
1 reviews | Active since Jun 2018
26 Oct 2022, 10:52
PMD
My name is Mpendulo Roñnie Fanti ID NO:***, I lodged a claim with PMD for my Ford Ranger Wildtrack on the 18th of August 2022. They have written the car off and it is in their possession. We are going for the 3rd month now and this is stressing me because they are giving me a run around. This is the only car that I have been using. They do not update me with the progress and I'm the only one who has to call for an update. They seem to be so ***********.
Kindly assist me Hello Peter. My number is ***
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Replies (2)
Prime South Africa's replyOfficial
26 Oct 2022, 12:13Dear Aya F,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
The PMD Team
Prime South Africa's reply26 Oct 2022, 12:13
Official
Dear Aya F,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
The PMD Team
Prime South Africa's replyOfficial
28 Oct 2022, 14:43Dear Aya F,
Thank you for your post. We value all feedback as we continuously strive to improve our services.
At PMD we pride ourselves in promptly paying all valid claims. Our validations are performed not for the sake of creating unnecessary delays but for the protection of all of our clients.
Our Claims Team is working diligently to ensure that your claim is finalised without further delay.
It will undoubtedly please you to know that PMD offers 15- or 30-day car hire options for those unforeseeable incidents when you are rendered immobile.
Assuring you of our continued best endeavours
Kind regards,
The PMD Team.
Prime South Africa's reply28 Oct 2022, 14:43
Official
Dear Aya F,
Thank you for your post. We value all feedback as we continuously strive to improve our services.
At PMD we pride ourselves in promptly paying all valid claims. Our validations are performed not for the sake of creating unnecessary delays but for the protection of all of our clients.
Our Claims Team is working diligently to ensure that your claim is finalised without further delay.
It will undoubtedly please you to know that PMD offers 15- or 30-day car hire options for those unforeseeable incidents when you are rendered immobile.
Assuring you of our continued best endeavours
Kind regards,
The PMD Team.