1 reviews | Active since Jan 2016
Please Help I don't know what to do anymore
On the 31 of August 2015, I was involved in a car accident. I submitted all my documents on September and Donovan Olivier told me that It takes about a month to process a claim and then the company pays. I did everything with the hope that the insurance would pay me mid October. What really made me angry was that from the very first day layed a claim I asked Donovan if he would assist me with third party claim. Everyday the technician called I used ask how far with the third party claim, he use to say no he is working on it and I must not worry. Later on I ask about the process with the third party, Donovan would tell me that he is having difficulties getting the guy who knocked my car, he told me that the guys numbers were not working. After that call I took the accident report and found the contacts of the guy and called him. He said he was never contacted by my insurance. When I called Donovan he said there was nothing he could help me with because my claim was already finalised. His supervisor told me that the company does not assist with third party. Why did the give me false hope Till this day Prime Meridian have not payed. But they are still deducting premiums monthly
Your concern has been noted.
As you are aware your claim has been approved in line with your policy terms and conditions and our claims department confirmed that the outcome thereof has already be communicated to you.
As previously discussed, we will unfortunately not be able to pursue a claim on your behalf directly with the third party's Insurer due to the fact that we are unable to process claims for clients through Third Party Insurers.
Nonetheless, your concern is important to us and a member of our Client Representation Department will contact you in order to provide you with more information regarding how to claim against the third party for the remainder of your claim.
Kind Regards,
The PMD team.
Your concern has been noted.
As you are aware your claim has been approved in line with your policy terms and conditions and our claims department confirmed that the outcome thereof has already be communicated to you.
As previously discussed, we will unfortunately not be able to pursue a claim on your behalf directly with the third party's Insurer due to the fact that we are unable to process claims for clients through Third Party Insurers.
Nonetheless, your concern is important to us and a member of our Client Representation Department will contact you in order to provide you with more information regarding how to claim against the third party for the remainder of your claim.
Kind Regards,
The PMD team.
Actually I wasn't contacted on that matter I contacted them asking for the towing fee they promised to assist me with. As expected it turned out they could assist me with that aswell. If only we could go back to the telephone records between me an Donavan.
Actually I wasn't contacted on that matter I contacted them asking for the towing fee they promised to assist me with. As expected it turned out they could assist me with that aswell. If only we could go back to the telephone records between me an Donavan.