SG
Sashlen G
1 reviews | Active since Mar 2015
23 Mar 2015, 13:52
PLEASE CAN I HAVE FEEDBACK
I need assistance please,<br> <br> i was involved in a accident my vehicle is not a wright off, however i am struggling to get the approval from you guys to have my car repaired, its going on two weeks now. The situation is effecting my job as i now travel by public transport and i get to work late every single morning. I feel as a paying customer i should get better service, When its time for you guys to collect you monthly debit order i don keep you waiting, Please get back to me asap.<br> <br> Accident date 9 march 2015 Approx 6:30am<br> <br> Reported to you guys on 10 March 2013
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Prime South Africa's replyOfficial
24 Mar 2015, 16:09Hello sashlen govender,
We appreciate the time you have taken to bring your concern to our attention. We continuously strive to settle all claims within the shortest possible time. You will appreciate that this reduces our management costs and is to the clear advantage of both ourselves and our clients.
Your claim forms were received by us some two weeks after the incident, where after our claims department wasted no time in processing your claim as rapidly as possible. Our understanding is that they have also provided you with daily information on progress.
To ensure your satisfaction, our claims department will work closely with you until the matter is settled.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
We appreciate the time you have taken to bring your concern to our attention. We continuously strive to settle all claims within the shortest possible time. You will appreciate that this reduces our management costs and is to the clear advantage of both ourselves and our clients.
Your claim forms were received by us some two weeks after the incident, where after our claims department wasted no time in processing your claim as rapidly as possible. Our understanding is that they have also provided you with daily information on progress.
To ensure your satisfaction, our claims department will work closely with you until the matter is settled.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
Prime South Africa's reply24 Mar 2015, 16:09
Official
Hello sashlen govender,
We appreciate the time you have taken to bring your concern to our attention. We continuously strive to settle all claims within the shortest possible time. You will appreciate that this reduces our management costs and is to the clear advantage of both ourselves and our clients.
Your claim forms were received by us some two weeks after the incident, where after our claims department wasted no time in processing your claim as rapidly as possible. Our understanding is that they have also provided you with daily information on progress.
To ensure your satisfaction, our claims department will work closely with you until the matter is settled.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
We appreciate the time you have taken to bring your concern to our attention. We continuously strive to settle all claims within the shortest possible time. You will appreciate that this reduces our management costs and is to the clear advantage of both ourselves and our clients.
Your claim forms were received by us some two weeks after the incident, where after our claims department wasted no time in processing your claim as rapidly as possible. Our understanding is that they have also provided you with daily information on progress.
To ensure your satisfaction, our claims department will work closely with you until the matter is settled.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team