1 reviews | Active since Oct 2016
Pay more for quality
<p>I guess you get what you pay for!!!</p> <p>Cheap for cheap service!!!!</p> <p>My experience with PMD has been astonishing, pathetic service delivery, as soon as my claim moved to the assessing team that is where all the issues began. No progress updates. i had to constatly follow up on the progress of my claim.</p> <p> </p> <p>To this stage there is no conclusion to an incient that took place the begining of March and it appars that it gets to a stage where you correspondence is being totaly ignored.</p> <p> </p> <p>I would like to thank Gugu Ngubane, who would contact me at my request and direct my call to the relevant people. PMD needs to employ more service driven people as with the current service delivery dont think the company will be up and running for long.</p> <p> </p> <p>It is strange that a business has no designated team of line for complaints as you are contantly been referred to the pool email address of which nobody bothers to respond to you. I have requested several times for an executive to contact me , however with the same response that there are no details available.</p> <p> </p> <p>It is 7 months later and still the file has not been concluded... makes you wonder really !!!</p> <p> </p> <p>Hopefully this time i will get a detailed response and a conclusion to my case.</p>
Hello PercyVM,
We sincerely appreciate the time you took to note your concern, one that is very easy to resolve, and we apologise that you feel our communication was inadequate.
Although your vehicle has already been repaired and returned to you in June 2016, we are currently still awaiting proper proof of repair from your chosen repairer.
We assure you that once we are in receipt of the documents, payment for the repairs conducted will soon be finalised.
We would like to reassure you that we will keep you informed and updated until this matter is resolved.
Kind Regards,
The PMD Team
Hello PercyVM,
We sincerely appreciate the time you took to note your concern, one that is very easy to resolve, and we apologise that you feel our communication was inadequate.
Although your vehicle has already been repaired and returned to you in June 2016, we are currently still awaiting proper proof of repair from your chosen repairer.
We assure you that once we are in receipt of the documents, payment for the repairs conducted will soon be finalised.
We would like to reassure you that we will keep you informed and updated until this matter is resolved.
Kind Regards,
The PMD Team
