1 reviews | Active since Sept 2016
PATHETIC INSURANCE
<p>I was hijacked on 03 December 2015. My car was damaged by the hijackers. I filed a claim with PMD.</p> <p> </p> <p>Claim no: CL ********** 94. I've done everything on my side in terms of submitting documents, damage inspection, etc but until today(13/09/2016) my car is yet to be repaired.</p> <p> </p> <p><br />I've been in contact with the insurer for the past 8 months with no success. The people involved with my claim are Simon Bahl (Claims Manager), Lauren Welcome, Bjorn Stone and Louis Pieters. All of them couldn't assist me get the car repaired. </p> <p> </p> <p>I think it is high time a start a campaign on Facebook and Twitter to warn people about your PATHETIC SERVICE. The sooner people know about your fly by night insurance, the better for our country.</p> <p> </p> <p>Martin</p>
Hello Martin,
Despite doing all in our power to expedite the claims process, we were startled to receive your concern given that your claim was already approved on 07 April 2016.
Following a review of your experience with us we have found that the greatest delay has been experienced in waiting for you to deliver your vehicle to your chosen repairer.
Nonetheless, we understand that our Claims Department has since been in contact with you.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Hello Martin,
Despite doing all in our power to expedite the claims process, we were startled to receive your concern given that your claim was already approved on 07 April 2016.
Following a review of your experience with us we have found that the greatest delay has been experienced in waiting for you to deliver your vehicle to your chosen repairer.
Nonetheless, we understand that our Claims Department has since been in contact with you.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Hi,
I find your sentiments incorrect particularly when you say "the greatest delay has been experienced in waiting for you to deliver your vehicle to your chosen repairer". I took the car to Motorvision in Pretoria twice, then I was told that their alignment report was not descriptive enough. Then I was refferd to Brits Wheel Alignment Centre then Speedy Exhaust in Brits. I've since submitted all the necessary documents as well as a reassessment of the damage to the car by an independent assessor but no feedback is forthcoming.
Martin
Hi,
I find your sentiments incorrect particularly when you say "the greatest delay has been experienced in waiting for you to deliver your vehicle to your chosen repairer". I took the car to Motorvision in Pretoria twice, then I was told that their alignment report was not descriptive enough. Then I was refferd to Brits Wheel Alignment Centre then Speedy Exhaust in Brits. I've since submitted all the necessary documents as well as a reassessment of the damage to the car by an independent assessor but no feedback is forthcoming.
Martin