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LM
Lesedi M

1 reviews | Active since Dec 2024

02 Dec 2024, 21:10

PAID FOR REVIEWS TO COVER BAD CUST SERVICE

Dont be fooled by the high ratings. PMD runs a promotion for its clients to write good reviews and then gives them a discount on their premium for the month. They took my car to @renew-it and it was damaged further than how it was sent. They burnt/replaced my battery and after the repairs and claimed that it was wear and tear. A battery less than 6 months old. PMD sided with renew IT and said the battery was not accident related after I had proven my case. Additionally I had evidence of the same modus operandi Renew It uses when it comes to damaging clients batteries from complaints that came from Hello Peter. Rather pay for quality with a reputable insurer than go for a cheap insurer like PMD, you will end up paying for it twice over in the end. The reviews are all paid for

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Replies (2)
LM
Lesedi M's update02 Dec 2024, 21:16
Reviewer Update
Also refer to google reviews where you will see a true reflection of PMD. The Hellopoeter reviews are paid for as mentioned above.
Prime South Africa
Prime South Africa's reply06 Dec 2024, 08:46
Official
 
Hello Lesedi M, 

Thank you for your post. It is particularly troubling to hear of your experience as client service is important to us. 

Rest assured that we always do all in our power to provide quality repair services for our clients. In addition, our dedicated Assessing Team makes every effort to ensure that all vehicle assessments are accurate and reasonable based on the accident damage and according to the policy terms. 

Our Market Conduct team will be in contact with you to provide you with comprehensive feedback on the matter. 

We are sure that it is comforting to know that our nationwide panel of SAMBRA-approved repairers ensure that vehicles receive high-quality repairs and service. 

Assuring you of our continued best endeavours. 

Kind regards, 
The Prime SA Team