SN
Sabelo N
1 reviews | Active since Aug 2022
06 Dec 2023, 20:51
Not happy and frustrated by my insurance company PMD
I am not happy with their service my car was involved in an accident in September since today my car is not fixed I will spend holidays without my car because they told me that the repairer is still sourcing parts and they don't know when is the completion date even next year I can get my car because some firms kr suppliers are closing next week for holidays.Another thing that I'm not happy ablut is that I'm nit sure if my car will be still 100%roadworthy because someone at the repairer told me that they will cut and join my car how safe it is if its done like that why they didn't right off the car instead of cut and joint really I'm not happy at all.
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Prime South Africa's replyOfficial
13 Dec 2023, 17:00Dear Sabelo N,
Thank you for taking the time to bring your concern to our attention.
Sourcing vehicle parts may prove difficult due to factors such as the availability of specific parts, especially for older or less common models. Additionally, parts may need to be imported from overseas, which can cause delays and increase costs. The use of non-genuine or aftermarket parts can also affect the vehicle’s warranty, making it crucial to source original parts.
Our Assessing Team has since let us know that your vehicle has been written off. This means that the claim will be settled shortly with no further delays in the process.
At PMD, your safety is our top priority - we are dedicated to using top-tier repairers and ensuring the roadworthy condition of your vehicle after repairs.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Thank you for taking the time to bring your concern to our attention.
Sourcing vehicle parts may prove difficult due to factors such as the availability of specific parts, especially for older or less common models. Additionally, parts may need to be imported from overseas, which can cause delays and increase costs. The use of non-genuine or aftermarket parts can also affect the vehicle’s warranty, making it crucial to source original parts.
Our Assessing Team has since let us know that your vehicle has been written off. This means that the claim will be settled shortly with no further delays in the process.
At PMD, your safety is our top priority - we are dedicated to using top-tier repairers and ensuring the roadworthy condition of your vehicle after repairs.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Prime South Africa's reply13 Dec 2023, 17:00
Official
Dear Sabelo N,
Thank you for taking the time to bring your concern to our attention.
Sourcing vehicle parts may prove difficult due to factors such as the availability of specific parts, especially for older or less common models. Additionally, parts may need to be imported from overseas, which can cause delays and increase costs. The use of non-genuine or aftermarket parts can also affect the vehicle’s warranty, making it crucial to source original parts.
Our Assessing Team has since let us know that your vehicle has been written off. This means that the claim will be settled shortly with no further delays in the process.
At PMD, your safety is our top priority - we are dedicated to using top-tier repairers and ensuring the roadworthy condition of your vehicle after repairs.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Thank you for taking the time to bring your concern to our attention.
Sourcing vehicle parts may prove difficult due to factors such as the availability of specific parts, especially for older or less common models. Additionally, parts may need to be imported from overseas, which can cause delays and increase costs. The use of non-genuine or aftermarket parts can also affect the vehicle’s warranty, making it crucial to source original parts.
Our Assessing Team has since let us know that your vehicle has been written off. This means that the claim will be settled shortly with no further delays in the process.
At PMD, your safety is our top priority - we are dedicated to using top-tier repairers and ensuring the roadworthy condition of your vehicle after repairs.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team