SP
Sukaina Partan-Majothi

1 reviews | Active since Mar 2017

17 Mar 2017, 11:33

NONE - the worst experience

<p>I was in a car accident on the 01/02 I am insured with Prime Meridian Direct. Can it take 7 weeks to get feedback relating to a claim? Only to find out that my claim will be submitted today for final review. Definitely, not recommended</p>

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Replies (1)
Prime South Africa
Prime South Africa's reply24 Mar 2017, 11:34
Official

Hello Sukaina,

Thank you for taking the time to bring your concern to our attention.

We are saddened to hear about the perceived delays on your claim as we persistently strive to settle all valid claims within the shortest possible time.

We assure you that we perform our detailed investigations not for the sake of creating unnecessary delays but for the protection of all of our valued clients and to uphold our promise to them of no premium increases.

Our Claims Department has informed us that you are aware that your claim has been finalised and the positive outcome was communicated earlier today.

Assuring you of our continued best endeavours.

Kind Regards,

The PMD Team