1 reviews | Active since Jul 2017

22 Sept 2017, 07:22

No cover confirmation

Every month pmd requires me to send photos of the car to have the cover commenc It's now 4 months m with the insurance and from the starting point I paid additional amount to have the cover commenc immediate But every month I receive messages to send pictures This means I have been risking by paying and still not having cover

0
Replies (2)
Prime South Africa
Prime South Africa's reply22 Sept 2017, 09:06
Official

Dear Lerato-jele,

Your post is acknowledged.

We regret to learn of your objection and confirm that we shall be conducting a thorough investigation into the matter. You can expect to receive preliminary feedback within two working days.

Assuring you of our continued best endeavours on your behalf.

Kind Regards,

The PMD Team.

Prime South Africa
Prime South Africa's reply26 Sept 2017, 16:50
Official

Dear lerato-jele,

Thank you for your feedback and the time you have taken to bring your concern to our attention.

Our aim is to ensure that you do not drive around uninsured, therefore, our continued reminders to resend the required photographs.

A representative from our Client Representation Department has already been in contact with you to ensure you enjoy cover as per your selected commencement option.

Assuring you of our continued best endeavours on your behalf.

Kind Regards,

The PMD Team