LH
Linda H
1 reviews | Active since Apr 2011
22 Jul 2015, 11:21
No claim payout
I have put in a claim for the repair of my Audi's bumper on 13 March 2015 after an accident and am struggling to get payment from this company.<br> <br> Please give URGENT attention to this matter.<br> <br> Peet Vermaak
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Prime South Africa's replyOfficial
23 Jul 2015, 10:53Hello Carmen777,
Client Service is extremely important to us and we sincerely appreciate the time you have taken to bring your concern to our attention.
As you are aware, a substantial period of time passed whilst we waited for certain documentation from you. This unfortunately caused considerable delays and prevented us from performing those standard procedures necessary to protect our clients and to ensure the validity of their claims.
Nevertheless, your complaint is important to us and Pieter from our Claims Department will work closely with you until the matter is resolved.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
Client Service is extremely important to us and we sincerely appreciate the time you have taken to bring your concern to our attention.
As you are aware, a substantial period of time passed whilst we waited for certain documentation from you. This unfortunately caused considerable delays and prevented us from performing those standard procedures necessary to protect our clients and to ensure the validity of their claims.
Nevertheless, your complaint is important to us and Pieter from our Claims Department will work closely with you until the matter is resolved.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
Prime South Africa's reply23 Jul 2015, 10:53
Official
Hello Carmen777,
Client Service is extremely important to us and we sincerely appreciate the time you have taken to bring your concern to our attention.
As you are aware, a substantial period of time passed whilst we waited for certain documentation from you. This unfortunately caused considerable delays and prevented us from performing those standard procedures necessary to protect our clients and to ensure the validity of their claims.
Nevertheless, your complaint is important to us and Pieter from our Claims Department will work closely with you until the matter is resolved.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
Client Service is extremely important to us and we sincerely appreciate the time you have taken to bring your concern to our attention.
As you are aware, a substantial period of time passed whilst we waited for certain documentation from you. This unfortunately caused considerable delays and prevented us from performing those standard procedures necessary to protect our clients and to ensure the validity of their claims.
Nevertheless, your complaint is important to us and Pieter from our Claims Department will work closely with you until the matter is resolved.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team