XM
Xolanie M
1 reviews | Active since Mar 2019
15 Mar 2019, 10:23
Never pay for anything
Think twice before taking cover with PMD-useless insurance
Helpful (0)
Replies (2)0
Replies (2)
Prime South Africa's replyOfficial
15 Mar 2019, 13:49Dear Xolanie M, Thank you for bringing your concern to our attention.
Your enquiry has been forwarded to our Market Conduct Department for immediate attention. A thorough investigation will be conducted and we promise to provide preliminary feedback by 19 March 2019.
Assuring you of our continued best endeavours on your behalf.
Kind Regards, The PMD Team.
Your enquiry has been forwarded to our Market Conduct Department for immediate attention. A thorough investigation will be conducted and we promise to provide preliminary feedback by 19 March 2019.
Assuring you of our continued best endeavours on your behalf.
Kind Regards, The PMD Team.
Prime South Africa's reply15 Mar 2019, 13:49
Official
Dear Xolanie M, Thank you for bringing your concern to our attention.
Your enquiry has been forwarded to our Market Conduct Department for immediate attention. A thorough investigation will be conducted and we promise to provide preliminary feedback by 19 March 2019.
Assuring you of our continued best endeavours on your behalf.
Kind Regards, The PMD Team.
Your enquiry has been forwarded to our Market Conduct Department for immediate attention. A thorough investigation will be conducted and we promise to provide preliminary feedback by 19 March 2019.
Assuring you of our continued best endeavours on your behalf.
Kind Regards, The PMD Team.
Prime South Africa's replyOfficial
19 Mar 2019, 14:03Dear Xolanie M,
Thank you for bringing your frustration to our attention. We take feedback received from our clients extremely seriously as we strive to deliver world class client service in every interaction.
PMD offers everything from entry level affordable insurance all the way up to comprehensive insurance - depending on exactly what you need. A review of your purchase conversation confirmed that the New Business Professional did a commendable job in explaining the benefits and exclusions to you.
Your PMD policy document is also really easy to read and to understand and you will quickly remember that the optional cover for dents and scratches would be able to assist in this type of claim. Unfortunately, as you chose to not add this benefit, your claim does not qualify for any cover under your policy.
Our Market Conduct Team will provide you with further clarity regarding the outcome of your claim.
You will be pleased to remember that one of the really great things about PMD is that with all of our motor insurance products, the premiums never increase!
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Thank you for bringing your frustration to our attention. We take feedback received from our clients extremely seriously as we strive to deliver world class client service in every interaction.
PMD offers everything from entry level affordable insurance all the way up to comprehensive insurance - depending on exactly what you need. A review of your purchase conversation confirmed that the New Business Professional did a commendable job in explaining the benefits and exclusions to you.
Your PMD policy document is also really easy to read and to understand and you will quickly remember that the optional cover for dents and scratches would be able to assist in this type of claim. Unfortunately, as you chose to not add this benefit, your claim does not qualify for any cover under your policy.
Our Market Conduct Team will provide you with further clarity regarding the outcome of your claim.
You will be pleased to remember that one of the really great things about PMD is that with all of our motor insurance products, the premiums never increase!
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Prime South Africa's reply19 Mar 2019, 14:03
Official
Dear Xolanie M,
Thank you for bringing your frustration to our attention. We take feedback received from our clients extremely seriously as we strive to deliver world class client service in every interaction.
PMD offers everything from entry level affordable insurance all the way up to comprehensive insurance - depending on exactly what you need. A review of your purchase conversation confirmed that the New Business Professional did a commendable job in explaining the benefits and exclusions to you.
Your PMD policy document is also really easy to read and to understand and you will quickly remember that the optional cover for dents and scratches would be able to assist in this type of claim. Unfortunately, as you chose to not add this benefit, your claim does not qualify for any cover under your policy.
Our Market Conduct Team will provide you with further clarity regarding the outcome of your claim.
You will be pleased to remember that one of the really great things about PMD is that with all of our motor insurance products, the premiums never increase!
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Thank you for bringing your frustration to our attention. We take feedback received from our clients extremely seriously as we strive to deliver world class client service in every interaction.
PMD offers everything from entry level affordable insurance all the way up to comprehensive insurance - depending on exactly what you need. A review of your purchase conversation confirmed that the New Business Professional did a commendable job in explaining the benefits and exclusions to you.
Your PMD policy document is also really easy to read and to understand and you will quickly remember that the optional cover for dents and scratches would be able to assist in this type of claim. Unfortunately, as you chose to not add this benefit, your claim does not qualify for any cover under your policy.
Our Market Conduct Team will provide you with further clarity regarding the outcome of your claim.
You will be pleased to remember that one of the really great things about PMD is that with all of our motor insurance products, the premiums never increase!
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team