1 reviews | Active since Feb 2017
Never buy any product from them
<p>I had a incident with my car after taking both the "Prime motor thrift and the Prime motoassist covers. Thrift one is for big accidents and the motoassit is for small dents and scratches. I made a claim and a an evulautor came to assess and I was told that it is a minor so I must make a claim with the motoassist and I did but they said the assessor said I need to change the bumper and the fendor so it does not apply to them I must go back to the thrift cover department.</p> <p> </p> <p>8 mpnths later they still call me to confirm that they will not fix my car, they just making me to understand that. Do not I repeat DO not take any policy from Prime Meridian they do not know what they doing the only thing they know is to rip you off your hard earned money.</p>
Hello jabulani-m-dada,
Thank you for the time you have taken to raise your concern with us. We value your input as exceptional client service is important to us.
We understand your distress regarding the outcome of your claim. however all claims are assessed in accordance with the benefits selected.
Nonetheless, as you are aware our Client Representation Department has already been in contact with you and provided you with a detailed explanation regarding the outcome of your claim.
Kind regards,
The PMD Team
Hello jabulani-m-dada,
Thank you for the time you have taken to raise your concern with us. We value your input as exceptional client service is important to us.
We understand your distress regarding the outcome of your claim. however all claims are assessed in accordance with the benefits selected.
Nonetheless, as you are aware our Client Representation Department has already been in contact with you and provided you with a detailed explanation regarding the outcome of your claim.
Kind regards,
The PMD Team
