bR
balaledi R

1 reviews | Active since Oct 2015

27 Oct 2015, 22:17

My wife got accident with my car

My car is damaged for an accident it had impact on the engine radiator n other parts there in front needs to be replaced and driver airbag deployed, on dashboard parts moved my navigation system is no long function well. Rear safety belts have pulled tide to the seat all tires are unserviceable obviously suspension is not in a good condition because it drove over side pavement into the ditch so maybe the chase is not even level but they say is not a write off . I don't know who is their assessors they want me to go n spend millions to fix the car day only going to give me R14000.00 to fix my car

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Replies (1)
Prime South Africa
Prime South Africa's reply29 Oct 2015, 17:43
Official
Hello balaledi ,


Thank you for taking the time to alert us to your concern.

A review of the purchase conversation conducted with yourself revealed that our Tele-Assistant did an exception job of explaining the nature of our product as well as the workings thereof.

We understand that the nature of the damages to your vehicle might seem severe however, to the untrained eye, it is not uncommon to mistakenly over or under estimate the damages to your vehicle.

Nonetheless we pride ourselves in only making use of suitably qualified, professional, independent motor assessors to assess the damages to insured vehicles. Moreover a review of your vehicle assessment confirmed that the stringent quality of our assessment and review process has confirmed that your vehicle is fortunately repairable.

Assuring you of our continued best endeavours on your behalf.

Kind Regards,
The PMD Team