My experience with Prime South Africa has been positive overall

My experience with Prime South Africa has been positive overall. The sign-up process was quick and straightforward, and I appreciated the affordable premiums compared to other insurers I checked. I like that the premiums are fixed for 24 months if you don’t claim — it gives me peace of mind for budgeting. The mobile app is very convenient; I could update details and see my policy easily. I haven’t had to submit a major claim yet, but when I had a minor query, the customer service team was friendly and explained things clearly. The only challenge I noticed is that some optional extras, like car hire and tyre cover, come at an added cost, so you have to read carefully to know what’s included. But overall, I’m happy with the service and would recommend Prime to others looking for affordable and reliable car insurance