RA
Renate A
1 reviews | Active since Mar 2023
15 Feb 2024, 11:44
My claim was submitted and finalized in 3 days but they take forever to come and up lift the car
My claim was submitted and finalized in 3 days but they take forever to come and up lift the car. They don't give you feedback on how long the process will be, I need to phne in to request feedback. And when I phne in every quote or email they send take up to 48 to 72 hours. There claim service suck big time 👎🏽
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Prime South Africa's replyOfficial
15 Feb 2024, 16:28Dear Renate
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply15 Feb 2024, 16:28
Official
Dear Renate
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team