A
Alex
1 reviews | Active since Dec 2023
27 Dec 2023, 09:27
My claim handler, Mo...
My claim handler, Molebogeng Legoabe, has not been very helpful, and as of right now, my claim has not been paid.
Helpful (0)
Replies (2)0
Replies (2)
Prime South Africa's replyOfficial
27 Dec 2023, 10:16Dear Alex
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply27 Dec 2023, 10:16
Official
Dear Alex
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's replyOfficial
08 Jan 2024, 12:12 Dear Alex
Thank you for your post. We value all feedback as we continuously strive to improve our services.
At PMD we pride ourselves in promptly paying all valid claims within the shortest time possible.
We wish to highlight that the request for natis and settlement letter from the financier is not to frustrate the claim process but rather a compliance requirement.
A review of your claim confirms your claim has been settled with the finance house and that this has been communicated with you.
It will undoubtedly please you to know that PMD offers 15- or 30-day car hire options for those unforeseeable incidents when you are rendered immobile.
Assuring you of our continued best endeavours
Kind regard
PMD Team
Thank you for your post. We value all feedback as we continuously strive to improve our services.
At PMD we pride ourselves in promptly paying all valid claims within the shortest time possible.
We wish to highlight that the request for natis and settlement letter from the financier is not to frustrate the claim process but rather a compliance requirement.
A review of your claim confirms your claim has been settled with the finance house and that this has been communicated with you.
It will undoubtedly please you to know that PMD offers 15- or 30-day car hire options for those unforeseeable incidents when you are rendered immobile.
Assuring you of our continued best endeavours
Kind regard
PMD Team
Prime South Africa's reply08 Jan 2024, 12:12
Official
Dear Alex
Thank you for your post. We value all feedback as we continuously strive to improve our services.
At PMD we pride ourselves in promptly paying all valid claims within the shortest time possible.
We wish to highlight that the request for natis and settlement letter from the financier is not to frustrate the claim process but rather a compliance requirement.
A review of your claim confirms your claim has been settled with the finance house and that this has been communicated with you.
It will undoubtedly please you to know that PMD offers 15- or 30-day car hire options for those unforeseeable incidents when you are rendered immobile.
Assuring you of our continued best endeavours
Kind regard
PMD Team
Thank you for your post. We value all feedback as we continuously strive to improve our services.
At PMD we pride ourselves in promptly paying all valid claims within the shortest time possible.
We wish to highlight that the request for natis and settlement letter from the financier is not to frustrate the claim process but rather a compliance requirement.
A review of your claim confirms your claim has been settled with the finance house and that this has been communicated with you.
It will undoubtedly please you to know that PMD offers 15- or 30-day car hire options for those unforeseeable incidents when you are rendered immobile.
Assuring you of our continued best endeavours
Kind regard
PMD Team