PP
Priscilla P
1 reviews | Active since Mar 2024
15 Sept 2024, 08:49
My car was written off
My car was written off. I didn't understand what the reason was.
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Replies (2)
Prime South Africa's replyOfficial
16 Sept 2024, 07:09Prime South Africa's reply16 Sept 2024, 07:09
Official
Prime South Africa's replyOfficial
18 Sept 2024, 10:16Hello Priscilla,
Thank you for your post.
Our dedicated assessing team makes every effort to ensure that all vehicle assessments are accurate and reasonable based on the accident damage. A review of your approved claim confirms that the repair cost for your vehicle is more than 80% of the vehicle’s trade value, deeming it uneconomical to repair.
Our internal Market Conduct Department will contact you to provide you with more detailed information regarding the outcome of your claim as well as clarity about the write-off status.
We are pleased to re-confirm that unlike with many other insurers, with Prime SA the excess payable when you claim under comprehensive cover reduces to absolute zero - and in a remarkably short period of time.
Assuring you of our best continued endeavours on your behalf.
Kind Regards,
The Prime SA Team
Prime South Africa's reply18 Sept 2024, 10:16
Official
Hello Priscilla,
Thank you for your post.
Our dedicated assessing team makes every effort to ensure that all vehicle assessments are accurate and reasonable based on the accident damage. A review of your approved claim confirms that the repair cost for your vehicle is more than 80% of the vehicle’s trade value, deeming it uneconomical to repair.
Our internal Market Conduct Department will contact you to provide you with more detailed information regarding the outcome of your claim as well as clarity about the write-off status.
We are pleased to re-confirm that unlike with many other insurers, with Prime SA the excess payable when you claim under comprehensive cover reduces to absolute zero - and in a remarkably short period of time.
Assuring you of our best continued endeavours on your behalf.
Kind Regards,
The Prime SA Team