AL
Agnes L

1 reviews | Active since Sept 2021

11 Jun 2025, 13:41

Mrs A.M Lemao

I want to express my gratitude to Sibongile Losaba from Prime South Africa Insurance company for the outstanding customer service she provided over our telephonic conversation. I highly recommend Prime South Africa because of her amazing customer service and professionalism , exceeding my expectations since I was frustrated by my current car insurance company with their high premiums and Excess fee amount. Sibongile is not only friendly but also highly skilled , I didn't think twice for cancelling my current car insurer and confidently signing with Prime South Africa. The Premium and Excess fee is extremely fair- definitely value for money.I can't speak highly enough of Sibongile, The entire experience from the moment I spoke to her over the phone was fantastic. She is friendly and not only knowledgeable but also took the time to address all my questions and concerns. Our telephonic conversation left me feeling confident in the care I received. I immediately convinced my husband to speak to Sibongile which he did and now he's also insured with Prime South Africa. If you're looking for a reputable car insurance company , look no further than Prime South Africa.

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Replies (1)
Prime South Africa
Prime South Africa's reply11 Jun 2025, 14:37
Official
Dear Agnes, your compliment has made our day! We're so happy to hear that you felt well taken care of. Thank you for being a valued member of the Prime community. Kind regards, the Prime SA team.