BK
Bonisiwe K
1 reviews | Active since May 2020
11 Dec 2023, 13:14
Mrs
Hi ,PMD staff are being rude to me when ,i was phoning them in the morning to do follow up regarding to my claim.they just dropped the phone ,so now i dont know wherethe i must go to the polistation,and open the case
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Replies (2)0
Replies (2)
Prime South Africa's replyOfficial
11 Dec 2023, 13:39Dear Bonisiwe
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
Prime South Africa's reply11 Dec 2023, 13:39
Official
Dear Bonisiwe
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
Prime South Africa's replyOfficial
18 Dec 2023, 09:48 Hello Bonisiwe K,
We’re truly grateful for your feedback. It’s through your insights that we can continue to refine and enhance our services.
At PMD, our primary goal is to ensure our policyholders are treated with fairness and respect. This includes meticulous and high-quality handling of all interactions.
We are pleased to note that you have already been contacted and assisted with the next steps.
We’re delighted to reaffirm that, unlike many other insurers, PMD offers a unique benefit where the excess payable under comprehensive cover reduces to zero in a remarkably short period of time.
Warm Regards,
The PMD Team
We’re truly grateful for your feedback. It’s through your insights that we can continue to refine and enhance our services.
At PMD, our primary goal is to ensure our policyholders are treated with fairness and respect. This includes meticulous and high-quality handling of all interactions.
We are pleased to note that you have already been contacted and assisted with the next steps.
We’re delighted to reaffirm that, unlike many other insurers, PMD offers a unique benefit where the excess payable under comprehensive cover reduces to zero in a remarkably short period of time.
Warm Regards,
The PMD Team
Prime South Africa's reply18 Dec 2023, 09:48
Official
Hello Bonisiwe K,
We’re truly grateful for your feedback. It’s through your insights that we can continue to refine and enhance our services.
At PMD, our primary goal is to ensure our policyholders are treated with fairness and respect. This includes meticulous and high-quality handling of all interactions.
We are pleased to note that you have already been contacted and assisted with the next steps.
We’re delighted to reaffirm that, unlike many other insurers, PMD offers a unique benefit where the excess payable under comprehensive cover reduces to zero in a remarkably short period of time.
Warm Regards,
The PMD Team
We’re truly grateful for your feedback. It’s through your insights that we can continue to refine and enhance our services.
At PMD, our primary goal is to ensure our policyholders are treated with fairness and respect. This includes meticulous and high-quality handling of all interactions.
We are pleased to note that you have already been contacted and assisted with the next steps.
We’re delighted to reaffirm that, unlike many other insurers, PMD offers a unique benefit where the excess payable under comprehensive cover reduces to zero in a remarkably short period of time.
Warm Regards,
The PMD Team