1 reviews | Active since Jan 2022
Mr Edwin Maleka
I joined PMD in 2018 April, the insured vehicle is a Mercedes Benz C*** model AMG line reg number DJ04XY-GP. I have been paying them since then until I had an accident on the 01 of October 2021. I was told by PMD that their not going to pay any of my claim related cost because according to their independent investigators I was speeding at the time of the accident. On the day of the accident it was raining around 23:15 when I had an accident, and due to slepery roads I lost control of my car and hit the school ***** palisade, however my insurance is refusing to pay and they insist that I was speeding after I have informed them that I was travelling at the speed of 60-80 km/h and when the car first hit the road pavement I blanked out and lost the control of the vehicle up until the car stopped at the palisade
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for your post.
At PMD, we go to great lengths to ensure that fair outcomes are reached on all claims.
We have received your complaint from the office of the Ombudsman of Short-Term Insurance (OSTI) regarding this very same matter. In these instances, we are required to direct all communication through the OSTI’s office and are obliged to await the findings of the OSTI which we shall of course respect.
Should you, however, wish to correspond with us directly, we will need to withdraw your complaint from the OSTI.
You will be pleased to recall that PMD has a skilled Market Conduct Team that specializes in ensuring that our client's voices are heard and aid in streamlining processes to secure a delightful client experience.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Thank you for your post.
At PMD, we go to great lengths to ensure that fair outcomes are reached on all claims.
We have received your complaint from the office of the Ombudsman of Short-Term Insurance (OSTI) regarding this very same matter. In these instances, we are required to direct all communication through the OSTI’s office and are obliged to await the findings of the OSTI which we shall of course respect.
Should you, however, wish to correspond with us directly, we will need to withdraw your complaint from the OSTI.
You will be pleased to recall that PMD has a skilled Market Conduct Team that specializes in ensuring that our client's voices are heard and aid in streamlining processes to secure a delightful client experience.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team