DP
David P
1 reviews | Active since Mar 2019
26 Mar 2019, 13:27
Mr. D.A.J. Paulo
I am Mr. D.A.J. Paulo and have been with for 2 years one month since 15 February 2017 and early this year my wife was involve in an accident on the 31 of January 2019 and I submitted a claim and Prime meridian received the claim and they are giving me the run around I an still not sure if they will pay the claim or not. Can hellopeter help please.
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Replies (4)
Prime South Africa's replyOfficial
26 Mar 2019, 14:34Dear David Paulo, We thank you for taking the time to bring your concern to our attention and we regret any inconvenience caused. Your enquiry is important to us and has been referred to our Market Conduct Department for immediate attention. Please expect to receive preliminary feedback by no later than 28 March 2019. Assuring you of our continued best endeavours on your behalf. The PMD Team.
Prime South Africa's reply26 Mar 2019, 14:34
Official
Dear David Paulo, We thank you for taking the time to bring your concern to our attention and we regret any inconvenience caused. Your enquiry is important to us and has been referred to our Market Conduct Department for immediate attention. Please expect to receive preliminary feedback by no later than 28 March 2019. Assuring you of our continued best endeavours on your behalf. The PMD Team.
DP
David P's updateReviewer Update
26 Mar 2019, 14:41I have been hanging to dry from you legal department. How can I be assured that I will really receive feedback from your department. If in the past I was the one making contact requesting for feedback
DP
David P's update26 Mar 2019, 14:41
Reviewer Update
I have been hanging to dry from you legal department. How can I be assured that I will really receive feedback from your department. If in the past I was the one making contact requesting for feedback
DP
David P's updateReviewer Update
26 Mar 2019, 14:43I hereby asked if you guys don't want to pay for my claim reimburse me with all my premuims and we call it clear from each other.
DP
David P's update26 Mar 2019, 14:43
Reviewer Update
I hereby asked if you guys don't want to pay for my claim reimburse me with all my premuims and we call it clear from each other.
Prime South Africa's replyOfficial
28 Mar 2019, 16:33Dear David P,
Thank you for bringing your discontent to our attention. All client feedback is important to us as we strive to deliver world class client service.
You will appreciate that our aim to finalise all claims within the shortest possible time reduces our management time and costs. This is to the advantage of both ourselves and our clients. Our Claims Team has confirmed that the outcome of the claim has already been communicated on 22 February 2019. We have also received confirmation that our Market Conduct Team has provided you with clarity on the matter.
We deeply regret to lose you as a policyholder. Nonetheless, our Premium Services Team will contact you shortly to assist with the policy cancellation.
You may rest assured that your claim will not affect your premiums now or in the future as PMD guarantees NEVER to increase premiums – not ever.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Thank you for bringing your discontent to our attention. All client feedback is important to us as we strive to deliver world class client service.
You will appreciate that our aim to finalise all claims within the shortest possible time reduces our management time and costs. This is to the advantage of both ourselves and our clients. Our Claims Team has confirmed that the outcome of the claim has already been communicated on 22 February 2019. We have also received confirmation that our Market Conduct Team has provided you with clarity on the matter.
We deeply regret to lose you as a policyholder. Nonetheless, our Premium Services Team will contact you shortly to assist with the policy cancellation.
You may rest assured that your claim will not affect your premiums now or in the future as PMD guarantees NEVER to increase premiums – not ever.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Prime South Africa's reply28 Mar 2019, 16:33
Official
Dear David P,
Thank you for bringing your discontent to our attention. All client feedback is important to us as we strive to deliver world class client service.
You will appreciate that our aim to finalise all claims within the shortest possible time reduces our management time and costs. This is to the advantage of both ourselves and our clients. Our Claims Team has confirmed that the outcome of the claim has already been communicated on 22 February 2019. We have also received confirmation that our Market Conduct Team has provided you with clarity on the matter.
We deeply regret to lose you as a policyholder. Nonetheless, our Premium Services Team will contact you shortly to assist with the policy cancellation.
You may rest assured that your claim will not affect your premiums now or in the future as PMD guarantees NEVER to increase premiums – not ever.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Thank you for bringing your discontent to our attention. All client feedback is important to us as we strive to deliver world class client service.
You will appreciate that our aim to finalise all claims within the shortest possible time reduces our management time and costs. This is to the advantage of both ourselves and our clients. Our Claims Team has confirmed that the outcome of the claim has already been communicated on 22 February 2019. We have also received confirmation that our Market Conduct Team has provided you with clarity on the matter.
We deeply regret to lose you as a policyholder. Nonetheless, our Premium Services Team will contact you shortly to assist with the policy cancellation.
You may rest assured that your claim will not affect your premiums now or in the future as PMD guarantees NEVER to increase premiums – not ever.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team