PM
Phineas M
1 reviews | Active since Jul 2015
20 Jul 2015, 11:24
Motor Vehicle Insurance Claim
I have lodged a claim for my written-off vehicle in November 2014 and i have provided the insurance company with all the information they requested and to date i am told that they still working on my claim. I am so disappointed with their service.
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Prime South Africa's replyOfficial
21 Jul 2015, 13:23Hello Mokonemak,
Thank you for raising your concern with us.
We appreciate your dilemma. However, you no doubt understand that the most unusual circumstances in which your accident happened rendered the need for further investigation.
It is always in our interests as well as our clients' that we speed up the claims process as much as possible. In this case though, considerable difficulties were experienced in obtaining hospital records on your behalf.
Nonetheless, the investigation has indeed just been completed and the outcome will be communicated to you promptly.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
Thank you for raising your concern with us.
We appreciate your dilemma. However, you no doubt understand that the most unusual circumstances in which your accident happened rendered the need for further investigation.
It is always in our interests as well as our clients' that we speed up the claims process as much as possible. In this case though, considerable difficulties were experienced in obtaining hospital records on your behalf.
Nonetheless, the investigation has indeed just been completed and the outcome will be communicated to you promptly.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
Prime South Africa's reply21 Jul 2015, 13:23
Official
Hello Mokonemak,
Thank you for raising your concern with us.
We appreciate your dilemma. However, you no doubt understand that the most unusual circumstances in which your accident happened rendered the need for further investigation.
It is always in our interests as well as our clients' that we speed up the claims process as much as possible. In this case though, considerable difficulties were experienced in obtaining hospital records on your behalf.
Nonetheless, the investigation has indeed just been completed and the outcome will be communicated to you promptly.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
Thank you for raising your concern with us.
We appreciate your dilemma. However, you no doubt understand that the most unusual circumstances in which your accident happened rendered the need for further investigation.
It is always in our interests as well as our clients' that we speed up the claims process as much as possible. In this case though, considerable difficulties were experienced in obtaining hospital records on your behalf.
Nonetheless, the investigation has indeed just been completed and the outcome will be communicated to you promptly.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team