BZ
Bonginkosi Z
1 reviews | Active since Jan 2018
24 Aug 2026, 17:02
Misrable Experience with PMD.
I have been with PMD from 2023 to date, but they still abuse me, i had a car hire which could not even finished a one month and by the time my car repairs were not complete as per PMD consultant, this was due to that the delays not being because of PMD, but were due to the panel beaters chosen by PMD, wow what an excuse, therefore i must walk and get ****** and even stubbed by the Paras, PMD customer service experience to me after 3 years. Thank you PMD. You are total disgrace with the rude service desk employee, i do not wish to be with PMD again yooo you have shown me flames.
Helpful (0)
Replies (2)0
Replies (2)
Prime South Africa's replyOfficial
25 Aug 2026, 07:18Hello Bonginkosi , we appreciate you bringing this to our attention.
Your feedback is important to us, and we’re currently investigating the matter. A detailed response will follow shortly – please check back or click “see more” to view it.
Kind regards,
The Prime SA Team
Your feedback is important to us, and we’re currently investigating the matter. A detailed response will follow shortly – please check back or click “see more” to view it.
Kind regards,
The Prime SA Team
Prime South Africa's reply25 Aug 2026, 07:18
Official
Hello Bonginkosi , we appreciate you bringing this to our attention.
Your feedback is important to us, and we’re currently investigating the matter. A detailed response will follow shortly – please check back or click “see more” to view it.
Kind regards,
The Prime SA Team
Your feedback is important to us, and we’re currently investigating the matter. A detailed response will follow shortly – please check back or click “see more” to view it.
Kind regards,
The Prime SA Team
Prime South Africa's replyOfficial
27 Aug 2026, 09:31Hello Bonginkosi Z,
Thank you for taking the time to share your experience. We know how difficult and frustrating it can be to be without your car, especially when repairs take longer than expected and your car hire period has come to an end.
At Prime, we’re committed to clear communication throughout the repair process. We also work with a nationwide network of SAMBRA-approved repairers to help ensure your car receives safe, high-quality repairs.
We’ve reviewed your concern regarding the repair timeline and the expiry of your Car Hire benefit. While this benefit is limited to the option selected on your policy, we understand the inconvenience this caused and our consultant did explain this to you. When we are unable to assist with further extensions of car hire under your policy, we ensure that repair work is prioritised and we're pleased to confirm that the repairs to your car was completed and has been collected.
Our Market Conduct team has been alerted and is already in contact with you to provide further clarity.
At Prime, we’re committed to making support accessible and convenient. Whether you prefer using the mobile app, sending an email, or making a call, we’re here to help, on your terms.
Committed to resolving your concern with care.
Kind regards,
The Prime SA Team
Thank you for taking the time to share your experience. We know how difficult and frustrating it can be to be without your car, especially when repairs take longer than expected and your car hire period has come to an end.
At Prime, we’re committed to clear communication throughout the repair process. We also work with a nationwide network of SAMBRA-approved repairers to help ensure your car receives safe, high-quality repairs.
We’ve reviewed your concern regarding the repair timeline and the expiry of your Car Hire benefit. While this benefit is limited to the option selected on your policy, we understand the inconvenience this caused and our consultant did explain this to you. When we are unable to assist with further extensions of car hire under your policy, we ensure that repair work is prioritised and we're pleased to confirm that the repairs to your car was completed and has been collected.
Our Market Conduct team has been alerted and is already in contact with you to provide further clarity.
At Prime, we’re committed to making support accessible and convenient. Whether you prefer using the mobile app, sending an email, or making a call, we’re here to help, on your terms.
Committed to resolving your concern with care.
Kind regards,
The Prime SA Team
Prime South Africa's reply27 Aug 2026, 09:31
Official
Hello Bonginkosi Z,
Thank you for taking the time to share your experience. We know how difficult and frustrating it can be to be without your car, especially when repairs take longer than expected and your car hire period has come to an end.
At Prime, we’re committed to clear communication throughout the repair process. We also work with a nationwide network of SAMBRA-approved repairers to help ensure your car receives safe, high-quality repairs.
We’ve reviewed your concern regarding the repair timeline and the expiry of your Car Hire benefit. While this benefit is limited to the option selected on your policy, we understand the inconvenience this caused and our consultant did explain this to you. When we are unable to assist with further extensions of car hire under your policy, we ensure that repair work is prioritised and we're pleased to confirm that the repairs to your car was completed and has been collected.
Our Market Conduct team has been alerted and is already in contact with you to provide further clarity.
At Prime, we’re committed to making support accessible and convenient. Whether you prefer using the mobile app, sending an email, or making a call, we’re here to help, on your terms.
Committed to resolving your concern with care.
Kind regards,
The Prime SA Team
Thank you for taking the time to share your experience. We know how difficult and frustrating it can be to be without your car, especially when repairs take longer than expected and your car hire period has come to an end.
At Prime, we’re committed to clear communication throughout the repair process. We also work with a nationwide network of SAMBRA-approved repairers to help ensure your car receives safe, high-quality repairs.
We’ve reviewed your concern regarding the repair timeline and the expiry of your Car Hire benefit. While this benefit is limited to the option selected on your policy, we understand the inconvenience this caused and our consultant did explain this to you. When we are unable to assist with further extensions of car hire under your policy, we ensure that repair work is prioritised and we're pleased to confirm that the repairs to your car was completed and has been collected.
Our Market Conduct team has been alerted and is already in contact with you to provide further clarity.
At Prime, we’re committed to making support accessible and convenient. Whether you prefer using the mobile app, sending an email, or making a call, we’re here to help, on your terms.
Committed to resolving your concern with care.
Kind regards,
The Prime SA Team