DM
Dipuo M

1 reviews | Active since Aug 2020

02 Oct 2024, 08:26

Made a claim with th...

Made a claim with them on Wednesday 25/09/2024, the consultant was very helpful, calm and sympathetic.. She helped me in a timely manner and was very patient with me. 28/09/2024 I got a call back from Prime in regards to the next step in the claim process. Was helped by Amanda and she helped me and explained everything thing I needed to understand and know very well.. She even calmed me down from a miniature panic/anxiety attack. 27/09/2024 I was helped by a gentleman named Naledi. He took gave the most beautiful expected service from Prime. He explained and helped me understand how Prime has dealt and approved my claim.

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Replies (1)
Prime South Africa
Prime South Africa's reply02 Oct 2024, 09:20
Official
Dear Dipuo,

Thank you for your encouraging feedback.

All of us at Prime Meridian are committed to providing excellent service. It is therefore encouraging to hear of your experience.

Assuring you of our continued best endeavours on your behalf. 
 
Kind Regards, 
The Prime SA Team