ND
Nqobile D

1 reviews | Active since Feb 2016

15 Feb 2016, 12:05

Like a Boss

The experience I had with Prime Meridian leaves a lot to be desired, its a long and draining experience that I would not even wish on my enemy until Sicelo stepped in. I got into an accident 9 November 2015 and from that day when I needed my insurance provider to assist me with towing they were not there for me, until the 3 Long month process of back and forth most communication from me asking what is going on, asking for any type of assistance. Then things changed on 27/01/2016 when I talked to Sicelo who was just heaven sent and took it upon him self to run with things and see to it that my claim gets attended to. I ask and employ Prime Meridian to look at this amazing employee as he exemplifies how clients needed to be looked after and treated fairly. treating customers fairly TCF this slogan allows organisations to see loop wholes in their structure and vision & mission statement. with just a single call and then a follow up of conversations through emails and calls Sicelo practised that Slogan and now you have a happy client. Even though my claim is not finalised as yet I am very much at ease. Sicelo \Like A Boss\""

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Replies (1)
Prime South Africa
Prime South Africa's reply16 Feb 2016, 09:25
Official
Hello Nqobile27,

Wow! How wonderful to receive such a great compliment.

Our aim is to provide the highest standards of customer service and satisfaction and your kind note is a great encouragement. Thank you!

Assuring you of our continued best endeavours,

Warm regards,

The PMD Team