MW
Monwabisi W
1 reviews | Active since Nov 2018
30 Nov 2018, 09:27
Lies and money ********
PMD has been deducting money from my bank account and i submitted a claim they just rejected it, claiming the insurance was never activated. I then asked if i can then get my money back because if have been paying for car insurance which was never intending on paying out in an event of a claim.
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Replies (2)
Prime South Africa's replyOfficial
30 Nov 2018, 10:06Dear Monwabisi W,
Your post is acknowledged.
We regret to learn of your objection and confirm that we shall be conducting a thorough investigation into the matter. You can expect to receive preliminary feedback within 2 working days.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team.
Prime South Africa's reply30 Nov 2018, 10:06
Official
Dear Monwabisi W,
Your post is acknowledged.
We regret to learn of your objection and confirm that we shall be conducting a thorough investigation into the matter. You can expect to receive preliminary feedback within 2 working days.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team.
Prime South Africa's replyOfficial
03 Dec 2018, 15:32Dear Monwabisi W,
Thank you for taking the time to bring your unease to our attention. At Prime Meridian Direct, we value hearing from our policyholders as we strive to offer world class client service.
We pride ourselves on the unprecedented lengths to which we go to ensure that our clients fully understand the products that they purchase. A thorough review of the purchase conversation shows that our dedicated New Business Professional provided you with a commendable explanation of the different cover commencement options available to you.
We pride ourselves on the unprecedented lengths to which we go to ensure that our clients fully understand the products that they purchase. A thorough review of the purchase conversation shows that our dedicated New Business Professional provided you with a commendable explanation of the different cover commencement options available to you.
Rest assured that our Market Conduct Department will provide you with a further detailed explanation of our decision.
You will be happy to remember that at PMD, we do not inconvenience our clients by requiring them to take their vehicles for costly and time-consuming independent pre-inspections before providing cover.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Prime South Africa's reply03 Dec 2018, 15:32
Official
Dear Monwabisi W,
Thank you for taking the time to bring your unease to our attention. At Prime Meridian Direct, we value hearing from our policyholders as we strive to offer world class client service.
We pride ourselves on the unprecedented lengths to which we go to ensure that our clients fully understand the products that they purchase. A thorough review of the purchase conversation shows that our dedicated New Business Professional provided you with a commendable explanation of the different cover commencement options available to you.
We pride ourselves on the unprecedented lengths to which we go to ensure that our clients fully understand the products that they purchase. A thorough review of the purchase conversation shows that our dedicated New Business Professional provided you with a commendable explanation of the different cover commencement options available to you.
Rest assured that our Market Conduct Department will provide you with a further detailed explanation of our decision.
You will be happy to remember that at PMD, we do not inconvenience our clients by requiring them to take their vehicles for costly and time-consuming independent pre-inspections before providing cover.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team