S
Sebation
1 reviews | Active since Jun 2024
23 May 2025, 15:26
Last week i called n...
Last week i called nd i spoke to lady who was arrogant i wanted to lay a complain but she was busy saying she can help so dat she can protect her colleague why do we to lay complaints to them so want i said to her i said i will take my business where ppl will appreciate me so as soon as I'm done with my quotations I'm taking my money nd my business somewhere elase
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Replies (2)0
Replies (2)
Prime South Africa's replyOfficial
23 May 2025, 16:13 Dear Sebation ,we regret to hear about your dissatisfaction and appreciate you letting us know. We will acknowledge your complaint in writing within 48 hours. Thank you for your patience. Kind regards, the Prime SA team
Prime South Africa's reply23 May 2025, 16:13
Official
Dear Sebation ,we regret to hear about your dissatisfaction and appreciate you letting us know. We will acknowledge your complaint in writing within 48 hours. Thank you for your patience. Kind regards, the Prime SA team
Prime South Africa's replyOfficial
28 May 2025, 11:15 Hello Sebation,
Thank you for taking the time to share your feedback with us. We value hearing from our clients as it helps us improve our service.
At Prime SA, we are committed to providing excellent service and ensuring that every client interaction is handled with care and professionalism.
Regarding your concern, we have noted your dissatisfaction and have escalated the matter to our internal complaints team for a thorough review. They will investigate the details and provide you with feedback as soon as possible.
Prime SA takes pride in offering personalised insurance solutions that are both affordable and reliable. We remain dedicated to ensuring our clients feel valued and supported.
Assuring you of our continued best endeavours.
Kind regards,
The Prime SA Team
Thank you for taking the time to share your feedback with us. We value hearing from our clients as it helps us improve our service.
At Prime SA, we are committed to providing excellent service and ensuring that every client interaction is handled with care and professionalism.
Regarding your concern, we have noted your dissatisfaction and have escalated the matter to our internal complaints team for a thorough review. They will investigate the details and provide you with feedback as soon as possible.
Prime SA takes pride in offering personalised insurance solutions that are both affordable and reliable. We remain dedicated to ensuring our clients feel valued and supported.
Assuring you of our continued best endeavours.
Kind regards,
The Prime SA Team
Prime South Africa's reply28 May 2025, 11:15
Official
Hello Sebation,
Thank you for taking the time to share your feedback with us. We value hearing from our clients as it helps us improve our service.
At Prime SA, we are committed to providing excellent service and ensuring that every client interaction is handled with care and professionalism.
Regarding your concern, we have noted your dissatisfaction and have escalated the matter to our internal complaints team for a thorough review. They will investigate the details and provide you with feedback as soon as possible.
Prime SA takes pride in offering personalised insurance solutions that are both affordable and reliable. We remain dedicated to ensuring our clients feel valued and supported.
Assuring you of our continued best endeavours.
Kind regards,
The Prime SA Team
Thank you for taking the time to share your feedback with us. We value hearing from our clients as it helps us improve our service.
At Prime SA, we are committed to providing excellent service and ensuring that every client interaction is handled with care and professionalism.
Regarding your concern, we have noted your dissatisfaction and have escalated the matter to our internal complaints team for a thorough review. They will investigate the details and provide you with feedback as soon as possible.
Prime SA takes pride in offering personalised insurance solutions that are both affordable and reliable. We remain dedicated to ensuring our clients feel valued and supported.
Assuring you of our continued best endeavours.
Kind regards,
The Prime SA Team