1 reviews | Active since Feb 2016
KHONGELANI ( ***
<p>CL***, MY CAR WAS IN ACCIDENT ON 23 MARCH AND IS NOT BAD DAMAGE AS IT GOING I REPORT THE MATTER ON 1 APRIL ANDSEND ALL NECESSARY DO***ENT TO THEM , THEY GIVE ME 30 DAYS BUT THEY EXCEEDS THOSE 30 DAYS AND AFTER THEY SAY I WAS SUPPOSE REPORT TO THE POLICE WHERE I DID REPORT NOW CLAIM IS REJECT AND I DIDN'T GET A VALID REASON AND THE WAY THEY ADVERT THEIR PRODUCT IS DIFFER WITH HANDLE THEIR CLIENT. AND I ALSO LOOSE MY TEMPER WHEN TAMMY CROMHOUT SAY MY CLAIM IS REJECT WHERE'S I'M PAYING THEM EVERY MONTHS HELLO PETER PLEASE HELP IN THIS MATTER.</p>
Hello Magudu@73,
We sincerely apologise for any perceived unwillingness, on our part, to entertain your claim, whilst it was still being investigated.
Given the unique nature of our insurance product, we are unfortunately exposed to a higher than usual amount of risk. As such, we do require the full cooperation from our client’s in reporting their claimable events within the shortest period of time and thereafter to assist during the validation of their claim.
The PMD policy document, which you have received, is easy to read and understand, providing you with a quick reference to enable you to report a claim with the least amount of inconvenience either telephonically or quick and easy via email.
Unfortunately, the delay in registering your claim on this occasion also severely prejudiced our ability to validate the circumstances surrounding the loss. Further pecu**** events which hampered our ability to validate the claim was that damaged components were ****** before we had an opportunity to assess the vehicle.
Nonetheless, a Client Representative has provided you with further information to assist in clearing up any further misunderstanding that might still exist.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team
Hello Magudu@73,
We sincerely apologise for any perceived unwillingness, on our part, to entertain your claim, whilst it was still being investigated.
Given the unique nature of our insurance product, we are unfortunately exposed to a higher than usual amount of risk. As such, we do require the full cooperation from our client’s in reporting their claimable events within the shortest period of time and thereafter to assist during the validation of their claim.
The PMD policy document, which you have received, is easy to read and understand, providing you with a quick reference to enable you to report a claim with the least amount of inconvenience either telephonically or quick and easy via email.
Unfortunately, the delay in registering your claim on this occasion also severely prejudiced our ability to validate the circumstances surrounding the loss. Further pecu**** events which hampered our ability to validate the claim was that damaged components were ****** before we had an opportunity to assess the vehicle.
Nonetheless, a Client Representative has provided you with further information to assist in clearing up any further misunderstanding that might still exist.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team
Hello Magudu@73,
We sincerely apologise for any perceived unwillingness, on our part, to entertain your claim, whilst it was still being investigated.
Given the unique nature of our insurance product, we are unfortunately exposed to a higher than usual amount of risk. As such, we do require the full cooperation from our client’s in reporting their claimable events within the shortest period of time and thereafter to assist during the validation of their claim.
The PMD policy document, which you have received, is easy to read and understand, providing you with a quick reference to enable you to report a claim with the least amount of inconvenience either telephonically or quick and easy via email.
Unfortunately, the delay in registering your claim on this occasion also severely prejudiced our ability to validate the circumstances surrounding the loss. Further pecu**** events which hampered our ability to validate the claim was that damaged components were ****** before we had an opportunity to assess the vehicle.
Nonetheless, a Client Representative has provided you with further information to assist in clearing up any further misunderstanding that might still exist.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team
Hello Magudu@73,
We sincerely apologise for any perceived unwillingness, on our part, to entertain your claim, whilst it was still being investigated.
Given the unique nature of our insurance product, we are unfortunately exposed to a higher than usual amount of risk. As such, we do require the full cooperation from our client’s in reporting their claimable events within the shortest period of time and thereafter to assist during the validation of their claim.
The PMD policy document, which you have received, is easy to read and understand, providing you with a quick reference to enable you to report a claim with the least amount of inconvenience either telephonically or quick and easy via email.
Unfortunately, the delay in registering your claim on this occasion also severely prejudiced our ability to validate the circumstances surrounding the loss. Further pecu**** events which hampered our ability to validate the claim was that damaged components were ****** before we had an opportunity to assess the vehicle.
Nonetheless, a Client Representative has provided you with further information to assist in clearing up any further misunderstanding that might still exist.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team