SH
Sean H
1 reviews | Active since Feb 2020
04 Feb 2020, 16:12
Keeping me against my will
Bad and unprofessional service I feel like these guys are keeping me at this insurance against my will they don't want to cancel my policy after I joined on the 28/01/2020 and it's now 04/02/2020 every time I phone them their system are off and they say they will phone back but they don't
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Prime South Africa's replyOfficial
05 Feb 2020, 09:25Dear Sean H,
Thank you for your post.
We are truly sorry to learn of your displeasure. We will be conducting a thorough review of your concern to better understand what took place and find a possible solution.
We promise to give you preliminary feedback by no later than two working days.
Assuring you of our continued best endeavours on your behalf.
The PMD Team.
Prime South Africa's reply05 Feb 2020, 09:25
Official
Dear Sean H,
Thank you for your post.
We are truly sorry to learn of your displeasure. We will be conducting a thorough review of your concern to better understand what took place and find a possible solution.
We promise to give you preliminary feedback by no later than two working days.
Assuring you of our continued best endeavours on your behalf.
The PMD Team.