SM
Sibongile M

1 reviews | Active since Mar 2020

03 Oct 2024, 12:33

Just thought I should share my interactions with the lady (Nqobile ) who was assisting me to take the car insurance

Just thought I should share my interactions with the lady (Nqobile ) who was assisting me to take the car insurance. First after sending a message for the call back I immediately received a call and the lady was explaining very slow so that I can understand what am I getting myself into and appreciate that because it was very clear, she will pause in between to check if am still following and if I have any questions, she also assisted me with the app and further concluded the call but give her name and surname along with the number for future assistance, so the patience in her and being super professional I will definitely recommend prime to others as I was also referred. Thank you my experience was amazing and keep up the good work.

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Replies (1)
Prime South Africa
Prime South Africa's reply03 Oct 2024, 14:22
Official
Dear Sibongile,

We appreciate you taking the time to post.

At PMD we are continuously striving to improve on our communication and we are overjoyed to hear our communication with you met your expectations.

Assuring you of our continued best endeavours on your behalf. 
 
Kind Regards, 
The Prime SA Team