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Sphamandla N

1 reviews | Active since Sept 2024

27 Sept 2024, 11:14

Join PMD at your own risk

Join PMD if you want to open yourself up to stress. In my entire life, I have never had such subpar service 😕. The dog on the front bumper of my car caused damage. I let PMD know about the situation. After approving the claim, they provided Supertech to fix my car. The rental automobile they issued me had a 30-day expiration date. Their refusal to extend the car rental didn't stop them from postponing the necessary repairs, which meant that the 30-day period had passed. They are the ones that delayed my automobile's repairs, even though they declined to extend the car rental. They are not delivering parts to Supertech. After two months and two weeks, the car is still fixed, Supertech is still waiting for parts from PMD. I regret joining this insurance 😫

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Replies (2)
Prime South Africa
Prime South Africa's reply27 Sept 2024, 11:39
Official
Dear Sphamandla,

We appreciate you taking the time to post.

At PMD we are continuously striving to improve on our communication and we are overjoyed to hear our communication with you met your expectations.

Assuring you of our continued best endeavours on your behalf. 
 
Kind Regards, 
The Prime SA Team
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Sphamandla N's update27 Sept 2024, 14:28
Reviewer Update
The car is not fixed